Senior Technical Product Manager, Integrations

The company scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on the company to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, the company serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As Senior Product Manager at the company, you’ll develop, launch and drive adoption of best-in-class integrations with the company’s email and mobile technology partners. This role extends the reach of our innovative AI-first personalization across channels and platforms, unlocking new customer touchpoints for the brands who rely on us to tailor their experiences. You’ll collaborate daily with an in-house engineering team, cross-functional partners including partnerships, sales and customer experience, and serve as a primary point of contact for third-party ecosystem relationships. This is a role for a product thinker who loves connecting solutions and people.

Responsibilities

• Maintain subject matter expertise on the company's capabilities as they relate to upcoming and existing third-party marketing technology platform partnerships

• Conceptualize, develop and launch integrations in close collaboration with engineering team and commercial partners, with a focus on adoption and booking metrics as north stars

• Foster new and ongoing relationships with third-party messaging partners across technical and business development contacts, maintaining an integration pipeline and roadmap alongside our partnerships team

• Write pitches, product requirement documents, and user stories to build a shared understanding of user needs and success criteria

• Manage sprints, features, and enhancements in the backlog

• Stay abreast of internal and external releases that affect existing and future integrations, providing sufficient runway to implement requisite changes

• Be a ruthless advocate for our customers in every interaction and decision

Qualifications

• 5+ years product management experience working directly with engineering, design and cross-functional stakeholders such as sales, partnerships and customer experience

• Excellent prioritization skills, capable of balancing short-term wins with long-term strategic goals

• Comfortable evaluating API documentation to match existing capabilities with ideal behavior

• Skilled communicator who can comfortably switch talk tracks between technical and non-technical audiences

• Enjoys the process of comprehending a new software or tool, becoming a subject matter expert and then educating others about how it works

• Strong analytical skills with the ability to use both qualitative and quantitative data to inform decisions and build consensus

• Proficient understanding of marketing technology, specifically messaging platforms and Communications Platforms as a Service (CPaaS); adtech is a plus

The base pay range for this position is $145,000-$185,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.