Product Manager, Integrations

WHO ARE WE?

The company is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. The company is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

ABOUT NORTH

North is the company's agentic AI platform: it securely deploys AI agents and automations inside an organization's own infrastructure, combining generative and search models with customizable integrations to drive productivity at scale.

OVERVIEW

North is only as valuable as the systems it can reach - CRM, ITSM, productivity suites, data warehouses, knowledge stores, and identity. You'll own that integrations surface end to end.

It’s a dual mandate: own the integrations themselves (prioritize, ship, and drive adoption) and build the underlying platform capabilities they depend on when those don't yet exist.

OUTCOMES

• Family of integrations that are adopted and driving customer value, measured by usage and retention.

• Reusable, platform-level capabilities and a developer and partner on-ramp that scale across use cases.

RESPONSIBILITIES

• Define the integration ecosystem strategy for North - roadmap, catalogue priorities, and partner posture - anchored to customer demand and revenue.

• Own North's integrations end to end, and partner with strategic customers to define transformative, integrations-based workflows.

• Derive generic, platform-level capabilities (connector framework, auth and identity, tool-use, data sync, permissioning) where they don't yet exist, partnering with the core-experience team on shared work.

• Collaborate with forward-deployed engineering to define how to evolve integration work into reusable product, to scope, sequence, and build it.

• Define the developer and partner experience (APIs, SDKs, plugin model, docs) and instrument analytics to track adoption, time-to-stand-up, and retention.

REQUIREMENTS

• 5+ years in product management on platform / API, integrations, or developer / ecosystem products.

• Track record shipping integration, connector, or platform products with real impact on adoption, expansion, or retention.

• Experience working directly with high-stakes customers and ecosystem partners.

• Technical fluency with APIs, auth, data models, and integration architecture; comfortable with first-party vs. partner vs. self-serve tradeoffs.

• Analytical and metrics-first, and a strong cross-functional collaborator across engineering, design, and field / deployment teams.

• Experience with AI-first product management.

• Bias for shipping and iterating.

• Experience with a least a few domains of: Agentic AI, LLMs, Automation, Productivity, Enterprise security and compliance.

FULL-TIME EMPLOYEES AT the company ENJOY THESE PERKS

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.

• Full health and dental benefits, including a separate budget for mental health.

• RRSP matching, 401K, Pension Scheme.

• 100% Parental Leave top-up for up to 6 months, for either parent.

• Annual enrichment benefits:

Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!)

• Budget for traveling to other offices if you are remote, plus an annual company offsite.

HOW AND WHERE WE WORK

• the company is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.

• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.

• For those not near an office: a co-working benefit so you can work alongside others in your city.

• Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form [link for members] and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.

Beware of Scams: the company will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the the company careers page and LinkedIn only, with all communications from the company employees coming from an @the company.com or @cw.the company email alias. If jobs are viewed on other sites then please verify these through our official careers [link for members] page.