Intake Specialist/Recruiter

Job Opening: Intake & Recruiter

Location: Remote (Working US Hours - 9am-5pm EST)

Type: Full-Time

Salary: Paid in South African Rands (ZAR)

Key Responsibilities

• Manage the full client intake process, ensuring a smooth and positive experience

• Act as the first point of contact for new client inquiries, providing timely and professional communication

• Collect, review, and organize client documentation accurately

• Coordinate service initiation, including scheduling and internal team communication

• Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success

• Support recruitment efforts, including sourcing, screening, and coordinating candidates

• Schedule interviews and manage candidate communication throughout the hiring process

• Assist with onboarding of new hires

• Maintain and update candidate and client pipelines using systems such as Monday.com

• Track and manage workflows for both intake and recruitment functions

• Collaborate with internal teams to ensure staffing and client needs are met efficiently

Requirements

• Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)

• Strong communication and interpersonal skills

• Ability to manage both client-facing and recruitment responsibilities

• Highly organized with strong attention to detail

• Ability to multitask and work in a fast-paced environment

• Experience with Monday.com or similar CRM/project management tools (preferred)

• Customer-focused mindset with a commitment to service excellence

• Strong problem-solving and administrative skills

Benefits

• Comfortable working U.S. hours

• Remote work from home

Fraud Disclaimer:   the company will never request payment during recruitment or require in-person office visits. All official communication will come from the company email address. Please verify any suspicious messages with our team directly.