Principal Consultant - Oracle

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Summary: Apex IT India is looking for a Principal and Senior Principal Consultant in Oracle CX space, willing to contribute and manage challenging tasks.

Duties/Responsibilities

• Exhibit strong project management skills

• Manage the delivery of multiple Oracle CX projects

• Should have worked on oracle Redwood

• Designing the application using Redwood and modifying the Redwood pages

• Strong functional knowledge on CRM concepts

• Exhibit strong technical leadership skills in more than one Oracle CX product

• Own development responsibility from definition through delivery

• Exhibit strong design and development skills

• Orientation to contribute both as a mentor as well as an individual contributor

• Strong troubleshooting skills

• Ability to manage team and different stakeholders

• Ability to scale up quickly on different Oracle CX offerings

• Contribute to Oracle CX community within Apex IT

Competency (Knowledge, Skills, and Abilities)

• 10+ years of total IT experience out of which 6+ years of experience in implementing Oracle Engagement Cloud and/ or Oracle Sales Cloud or any other Oracle CX offering.

• Must have at least 3 full projects experience, through go live

• Prior experience with working on fast paced milestones using flexible and adaptive methodologies’

• Agile knowledge is must

• Prior experience using JIRA or any other ticketing tool is preferred

• Certification in primary work area is preferred

• Strong programming skills, as well as the ability to review complex code bases written by others

• Ability to research, follow up and resolve complex problems

• Experience/knowledge on functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, File Import.

• Ability to understand, analyse and solve both explicit and implicit requirements

• Thought leadership in delivery activities

• Good communication and Interpersonal skills

Position Type and expected hours of work: Full Time/Permanent and 40 hours per week

Required Education and Experience: Any Graduate. Minimum 8 years of relevant experience in Oracle CX / Oracle Sales Cloud.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.