Oracle Fusion Service Functional Consultant
Company shown to members 🔒 · Remote · India, Egypt only
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First recorded by Psst: 15 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience not stated
- Where you can live
- India, Egypt only
- Languages
- English
- Skills and tools
- oracle, customer service
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Job details
- Where you can work
- India, Egypt
- Employment type
- Not stated by the employer
- Advertised pay
- Not stated by the employer
- Experience
- Experience not stated
- Employer publication date
- 14 October 2026
- First recorded by Psst
- 15 October 2026
- Last checked at the source
- 8 November 2026
About the job
Responsibilities
- Run discovery and design workshops with business teams for service request and work-order processes
- Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs
- Set up the customer self-service portal (Digital Customer Service)
- Prepare functional designs, test scripts and training material
- Lead SIT and UAT for your area and support go-live and hypercare
Requirements
- 6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations
- Hands-on set-up of service requests, work orders, queues and SLAs
- Functional design and workshop experience with business users
- Able to travel to Dubai regularly
- Excellent written and spoken English
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