Digital Account Manager

We are seeking an  Account Manager (Full-time, Remote)  to support the delivery of digital content and creative projects across a portfolio of global clients.

This role focuses on managing client relationships, translating briefs into clear execution plans, and coordinating freelance talent to ensure smooth, high-quality delivery across multiple workstreams. You will act as a core operator within the client–talent ecosystem, ensuring alignment between clients, freelancers, and internal teams across fast-moving projects.

Requirements

Responsibilities

ACCOUNT MANAGEMENT & CLIENT COORDINATION

• Manage day-to-day client relationships across assigned accounts.

• Support onboarding and project setup for new engagements.

• Translate client briefs into clear, structured deliverables.

• Maintain proactive communication with clients and internal teams.

DELIVERY COORDINATION (CREATIVE & CONTENT)

• Coordinate delivery across multiple project types, including:

• Social media content and campaign assets

• Copywriting and editorial content

• Digital creative (ads, banners, landing pages)

• Track timelines, milestones, and delivery progress.

• Ensure outputs meet agreed quality standards and deadlines.

• Escalate risks or delivery issues where needed.

WORKFLOW & OPERATIONS SUPPORT

• Coordinate freelance talent across active projects.

• Maintain structured workflows from brief to execution until delivery.

• Ensure clarity and consistency in project briefs.

• Support smooth day-to-day execution across accounts.

Requirements

• Previous experience in account management, client services, or project coordination.

• Background in digital marketing, content, or creative environments.

• Strong organisational and communication skills.

• Ability to manage multiple concurrent projects.

• Experience working with remote or freelance teams preferred.

NICE TO HAVE

• Experience in agencies, creative studios, or talent platforms.

• Exposure to social media or content production workflows.

• Familiarity with performance-driven digital campaigns.

Benefits