Claims Support Specialist - Insurance Follow-Up & Records Retrieval
Bush & Bush Law Group · Remote · Philippines, India, Pakistan only
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First recorded by Psst: 6 November 2026. Sign in with Google to continue to the employer. A free account is enough.
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The 20-second read
- Experience
- Experience not stated
- Where you can live
- Philippines, India, Pakistan only
- Languages
- English
- Skills and tools
- microsoft office, written communication, customer service
- Job type
- Full-time
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Job details
- Where you can work
- Philippines, India, Pakistan
- Employment type
- Full-time
- Advertised pay
- Not stated by the employer
- Experience
- Experience not stated
- Employer publication date
- 3 November 2026
- First recorded by Psst
- 6 November 2026
- Last checked at the source
- 6 November 2026
About the job
About Bush & Bush Law Group
Bush & Bush Law Group is committed to providing exceptional legal representation while maintaining a culture of accountability, teamwork, and continuous improvement. We are looking for professionals who are proactive, detail-oriented, and committed to supporting attorneys and clients at the highest level.
Position Overview
We are seeking professional, English-speaking Claims Support Specialists to join our team. These positions will be dedicated exclusively to communicating with insurance adjusters and obtaining police reports to support our personal injury practice.
Requirements
Key Responsibilities
- Contact insurance adjusters to verify claim status and obtain claim information.
- Follow up on Letters of Representation and claim acknowledgments.
- Request and obtain police reports from law enforcement agencies.
- Document all communications accurately within the case management system.
- Track outstanding requests and follow up as needed.
- Obtain adjuster contact information, including direct phone numbers and email addresses.
- Escalate issues or delays to management when appropriate.
- Maintain organized records and ensure timely updates to case files.
Qualifications
- Excellent English verbal and written communication skills.
- Strong phone etiquette and professionalism.
- Prior experience in customer service, claims, insurance, legal support, or call center environments preferred.
- Strong organizational and follow-up skills.
- Ability to manage multiple tasks and meet deadlines.
- Comfortable making a high volume of outbound calls.
- Proficient with Microsoft Office and web-based systems.
Benefits
- Positive Culture: Be part of a supportive and innovative team.
- Impactful Role: Play a critical role in shaping the future of a growing firm.
- Professional Growth: Opportunities for career advancement and ongoing professional development.
- Work-Life Balance: Flexible work arrangements to support a healthy balance between personal and professional life.
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