Case Manager
Company shown to members 🔒 · Remote · US only
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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Senior
- Where you can live
- US only
- Languages
- English, Spanish
- Skills and tools
- notion
- Job type
- Full-time
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Job details
- Where you can work
- United States
- Employment type
- Full-time
- Advertised pay
- $60K–85K/yr
- Experience
- Senior
- Employer publication date
- 18 September 2026
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 10 November 2026
About the job
ABOUT the company
Our mission is to make justice radically more accessible to every American household.
We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
Since launching in April 2025, we’ve raised a $20M Series A [link for members] backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms [link for members] across the country.
Explore life at the company [link for members] for more.
THIS ROLE
Case Managers ensure cases move forward quickly and comprehensively. You’ll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.
WHAT YOU'LL DO
- Open insurance claims and manage communication with carriers
- Request, track, and follow up on medical records and police reports
- Monitor lien and subrogation issues, ensuring timely resolution
- Partner with lead paralegals to prepare cases for demand drafting
- Identify and fix operational bottleneck.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At the company, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU
- Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
- Are process-driven and detail-oriented
- Communicate effectively with both clients and attorneys
- Thrive in fast-paced, high-volume environments
- Are bilingual in Spanish/English (preferred, not required)
COMPENSATION
$60,000 – $85,000 annual salary + equity
ADDITIONAL BENEFITS INCLUDE
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- Flexible PTO (we trust you to take the time you need)
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