Business Development Representative

Who We Are

For over 25 years, the company has helped organizations transform the way they deliver critical communications through innovative technology, secure omnichannel solutions, and an unwavering commitment to excellence. Today, we proudly support more than 1,500 clients across a variety of industries, helping businesses communicate more effectively and create stronger customer experiences. What truly sets us apart is our people. We are building a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to take on meaningful challenges, make a real impact, and help shape the future of customer communications.

The company's New Business Development Representative (BDR)

We’re looking for a motivated and results-driven Business Development Representative (BDR) to identify new prospects, build a strong sales pipeline, and help drive the company’s continued growth. Reporting to the Senior Manager of Business Development, you’ll collaborate closely with our Sales and Marketing teams to strengthen lead-generation efforts, expand our market reach, and turn prospective opportunities into meaningful business relationships.

If you’re ready to elevate your career and join a dynamic, results-driven sales team passionate about growing the business, we’d love to meet you.

This role can be performed remotely from  Ontario , British Columbia , or Alberta .  Hours will generally be aligned with the Eastern time zone.

Key Responsibilities

• Initiate contact with prospects via phone, email, and social media to qualify leads and assess business needs.

• Partner with the company Sales Executives to produce an account strategy plans and action them

• Consistently experiment with new prospecting tactics as a team.

• Be recognized as a trusted advisor to our clients as you describe our value proposition and how we have helped others in similar roles and industries

• Identify and research potential clients through cold outreach, inbound leads, and market analysis to build a strong sales pipeline.

• Schedule meetings and product demonstrations for Account Executives or senior sales staff with qualified prospects.

• Maintain accurate records of prospect interactions and pipeline activity using CRM tools

• Collaborate with marketing and sales teams to refine outreach strategies and improve lead generation effectiveness

Skills

• Detail-oriented

• Strong oral and written communication, and presentation skills

• Comfort operating in fast paced, high-complexity environments

• Business to Business sales

• Strong written and oral presentation skills

• Sales acumen

• Relationship building

• Cold calling

• Resilience & persistence

-Proficient  knowledge and experience with

• MS Office

• Sales Engagement tools

• CRM/SLA Management Systems (Salesforce preferred)

• B2B Marketing Automation Software

• Data Analysis and Reporting Tools

Qualifications

• Postsecondary degree in Business Administration or related field experience required

• 2+ years of relevant experience in business to business sales

• Self-motivated and able to work effectively in a remote environment.

• Hands-on experience with Salesforce

Physical Demands:   This role requires prolonged periods of sitting and extensive computer use, including frequent use of a keyboard and mouse.

Travel:   Up to 30%; to meet with clients on occasion and attend industry conferences and corporate events.

FLSA Status : Exempt

Why the company?

Work Environment That Suits You : Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit : As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites : We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.

Time Off That Recharges : Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards : Love working at the company?  When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!

Thank you for your interest in the company!  Due to the volume of applications we receive, only selected candidates will be contacted.

Website - [link for members]

Be aware of suspicious recruitment activity during your job search.  The company will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with the company Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from a [link for members] email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency