Account Manager, Commercial Lines

Commercial Lines  Account Manager

Mitch is a leading  insurance  brokerage  on a mission to make insurance lovable through exceptional experiences .  We’ve   been recognized as Brokerage and Innovator of the  Year, and  have been named  one of Canada’s Top Growing Companies by The Globe and Mail’s Report on Business magazine  multiple times .

Commercial  L ines   has beco me  an important part of our success , delivering more  than 30% year-over-year growth for the past seven years.

We’re expanding our  C ommercial team to help elevate Mitch to new heights.  Are you an experienced Commercial Lines Account Manager  with a strong grasp of sales  who’s  passionate about  building  long-term  client relationships?  Join us!

What  you’ll  do

As a Commercial Lines Account Manager,  your passion for providing top-notch  customer service will shine as  you  support our commercial clients while helping stre ngthen overall retention.

Y ou know that every  client  interaction is an opportunity to  not only  better  understand their risk  exposure , but  also  recommend solutions  that  are right for the   unique needs  of their business .  Yes, this means up-selling, but not in a pushy way. More in a “how else can I help you today ? ” way.

Y ou’ll work with our  client s   through different channels  to answer questions, make policy changes,  provide  c ertificates,  review renewals, cross-sell, update files,  assist  with billing changes ,   more.  You’ll  be their go-to insurance expert, providing expert insights and professional advice  to ensure the ir   business has the protection it needs.

What  you’re  amazing at

• Building  strong  relationships with clients and  collaborating with  team mates  from  across our b rokerage

• Using strong sales instincts and creating client-focused solutions that help businesses navigate the complexities of commercial insurance

• U nderstanding  client  risk exposures and  recommending  products, coverages ,  and limits that  better protect them and their business

• Multi - tasking in a fast-paced environment  and staying  organized while dealing with information/requests coming from  different sources

• Applying s trong listening and critical thinking skills with an eye for detail

• Staying positive and thriving under pressure

Your qualifications

You’ve worked as a  Commercial Account Manager or  CSR at an insurance brokerage for  five or more year s .  You  also  have your RIBO licence   and  are  ideally working towards  CAIB, CIP ,  or  other  equivalent professional designations.

Salary

We offer a competitive base salary of $65,000–$75,000+, along with performance-based bonuses and commission opportunities.

Where  you’ll  work is up to you

We believe in providing a flexible work environment where our teammates have the  option  to work for us from anywhere across Canada.

Come join us

We have very big plans and are on an exciting path to the future. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission to make insurance lovable.

Mitch is an equal opportunity employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.