VP, User Experience

The company is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, the company removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—the company helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, the company removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, the company bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at the company.com .

About this position

We're looking for a Vice President, User Experience to lead design across the company's product portfolio, spanning the company Influence, the company Social, and Mavely. You'll build and lead a team of 5- 6 UX designers, partnering closely with product managers and an engineering organization of 100+ developers to ship experiences that are cohesive, intuitive, and scalable across our lines of business. Reporting to the Chief Product Officer, you'll be the systems thinker who connects design decisions across teams into one coherent product experience, setting the design standards, patterns, and processes that let the company move fast without fragmenting the product. This is a high-visibility role with regular exposure to senior leadership and direct influence over how brands and creators experience the company's platform. This is a remote position managing a remote team. Travel is required 1-2 times per quarter.

What you'll be doing

Forward Deployed Execution with Strategy & Systems Thinking

• Embed directly as a hands-on, principal contributor on the company's most critical zero-to-one product bets, operating at the intersection of design, product strategy, and engineering execution.

• Drive rapid, high-fidelity experimentation by turning abstract business requirements into functional prototypes, bypassing traditional wireframing phases to validate ideas immediately in the browser.

• Act as the ultimate safeguard for user experience on flagship launches, jumping in with the team to unblock strategic initiatives through direct co-creation.

• Translate business strategy and customer insight into a design roadmap that supports growth, stickiness, and commercial outcomes.

• Identify and resolve structural gaps in the product experience that individual teams, working in isolation, would not catch.

AI & Agentic Mastery

• Pioneer and execute agentic UX workflows, building functional AI prototypes that unify product design across the company Social, the company Influence, and Mavely.

• Architect and codify the UI/UX patterns for human-in-the-loop interactions, AI trust mechanisms, and agentic failure states by actively building and testing prompts and context windows alongside engineering partners.

• Integrate generative AI and computational design practices into the daily workflows of the product organization, setting the standard for how AI accelerates UX exploration and research synthesis.

Leadership and Mentorship

• Lead, mentor, and elevate a high-performing team of UX designers by shifting the culture from traditional screen-design to an AI-native, builder-first mindset.

• Upskill the design team in applied prompt engineering, computational design thinking, and the use of AI tools.

• Replace standard administrative critique rituals with active build sessions, setting a relentless quality bar where the team is expected to rapidly turn ideas into near-working experiences rather than static mocks.

• Recruit and develop design talent, building a bench that matches the company's growth trajectory.

• Foster a culture of craft, curiosity, and ownership, ensuring the team is motivated and set up to do their best work.

Cross-functional Partnership

• Partner closely with the CPO and CTO to align design investment with company priorities, and co-create the product and technology strategy, vision, and roadmap.

• Accelerate delivery across the 100+ developer organization by implementing robust design tokens and AI-assisted design-to-code pipelines, removing the friction between design intent and shipped reality.

• Partner deeply with the roughly 10 product managers to compress discovery cycles, using AI-driven usability analysis and rapid prototyping to materially shorten the path from customer problem to tested solution.

• Co-author front-end architecture strategies with engineering leadership, ensuring UX standards are scalable, API-aware, and built on shared logic rather than fragmented static screens.

• Represent design in company-wide planning and prioritization conversations, ensuring UX is a first-class input to roadmap decisions.

Craft and Quality

• Set and hold the bar for design craft across the portfolio, from interaction design to visual polish.

• Champion accessibility and usability best practices across every product surface.

• Balance speed and quality, knowing when to push for polish and when to ship and iterate.

Research and Insights

• Build a lightweight, repeatable approach to user research that keeps design decisions grounded in real customer and creator behavior.

• Translate research and usage data into design priorities that connect to measurable product and business outcomes.

• Make AI-assisted exploration, prototyping, research synthesis, usability analysis, and design-to-development workflows part of the team's operating model, materially shortening the path from customer problem to tested solution before significant engineering investment.

• Model and drive a proactive, learning approach with internal stakeholders and customer and user personas, creating a culture of curiosity where the team becomes deeply familiar with customer and stakeholder workflows, pain points, and needs.

What success looks like

• Within the first 30 days, you've met the design team, key PM and engineering partners, and have a clear read on where the product experience is strong and where it's fragmented.

• Within 90 days, you've established a design operating rhythm (critique, planning, quality bar) and identified the first systems-level fix that will meaningfully improve consistency across product lines.

• Within 6 months, a shared design system is in active use across teams, design is embedded early in product discovery, and AI-assisted prototyping and experimentation are materially accelerating the path from idea to validated experience.

• Within 12 months, the UX team operates with clear ownership, predictable delivery, and measurable improvement in usability and consistency across the company's full product portfolio, and you're recognized as a trusted design voice at the leadership table.

What you bring

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• 12+ years of experience in product design or UX, including 8+ years leading and growing a design team.

• Proven experience operating as a systems thinker, designing for coherence across multiple products or teams, not just within one workstream.

• Strong technical fluency and a track record partnering deeply with engineering on platform architecture, APIs, data models, frontend frameworks, and implementation tradeoffs; able to make design decisions that are ambitious, scalable, and grounded in how the product is actually built.

• Experience building or scaling a design system, pattern library, or shared UX standards across a growing product surface.

• Strong facilitation and communication skills, comfortable presenting design direction to senior leadership and cross-functional stakeholders.

• Experience mentoring and developing designers at varying levels of seniority, and comfortable balancing hands-on craft with strategic, portfolio-level thinking.

• Demonstrated proficiency with AI-assisted design, prototyping, and development tools, able to rapidly turn ideas into working or near-working experiences rather than relying exclusively on static mocks.

• Experience in B2B SaaS, marketplace, or platform products is a plus; experience in influencer marketing, creator economy, or social/commerce adjacent spaces is a bonus.

How we work

• We will do whatever it takes to win: We win when our customers and creators win. We bring full commitment to outcomes that matter, not just effort.

• We have no limit to our aspiration: We think big, push beyond what seems possible, and refuse to let conventional thinking set the ceiling.

• We are relentless: We keep going. Through ambiguity, setbacks, and competing priorities, we find a way forward.

• We deeply understand our business: If we don't have the knowledge, we figure it out. We take ownership of understanding how the company works and what drives results.

• We take our work seriously, but not ourselves: We bring rigor and accountability without ego, and we make space for each other to do our best work.

Our approach to compensation

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

OTE Range: $220,000 – $275,000 USD OTE (base + bonus)

Where we work

We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility

At the company, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.