Title Team Lead

About World Business the company ([link for members]

World Business the company (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. T he job requires excellent oral and written command of both the English and Spanish language. Resumes must be submitted in English.

Responsibilities

• Lead a team of Analysts, assign daily workloads, provide coaching, monitor performance, and conduct quality reviews to ensure accurate and timely title clearance.

• Review commercial and residential property title reports and ensure issues are resolved in accordance with company policies and regulatory requirements.

• Maintain open communication and collaborate with Production, Processing, Closing, Underwriting, and Asset Resolution to ensure smooth workflows and timely resolution of title-related issues.

• Oversee the title pipeline, monitor Service Level Agreements (SLAs), and address bottlenecks to prevent closing delays.

• Identify and resolve title issues involving commitments, liens, judgments, legal descriptions, vesting, and lien priority to ensure the property is eligible as collateral.

• Prepare necessary affidavits, request payoffs, and obtain supporting documentation to clear liens and other encumbrances.

• Identify potential collateral risks, escalate complex title matters, and recommend appropriate exceptions when necessary.

• Ensure title issues are resolved promptly and all supporting documentation is accurate, complete, and compliant with applicable requirements.

• Work closely with Processing to obtain the documentation needed to satisfy conditions and clear title for loan approval.

• Perform other projects and duties as assigned to support title operations.

Requirements

• Four-year college degree in Business Administration or a related field.

• 3–5 years of relevant title experience, including hands-on experience in title curative and clearance.

• Experience working in a lending or mortgage environment, particularly in processing or closing, is strongly preferred.

• Experience leading or supervising a team, including assigning daily work, coaching team members, monitoring performance, and reviewing quality.

• Strong knowledge of title commitments, liens, judgments, legal descriptions, vesting, and lien priority.

• Ability to identify collateral risks, resolve title issues, escalate complex matters, and recommend exceptions when appropriate.

• A minimum of one year of customer support experience is required.

• Strong organizational, prioritization, and time management skills.

• Proficiency in Microsoft Office applications and internal CRM systems or databases.

• Strong work ethic and ability to thrive in a dynamic, deadline-driven environment.

Benefits

What We Offer

💰  Compensation in USD.

🏖️  Benefits  include paid time off (PTO).

🌍  Work Environment:  Fully remote work environment.

Ready to Apply?

If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!