Technical Solutions Engineer

The Technical Solutions Engineer turns complex healthcare data and client requirements into solutions that work in practice. This role owns the technical work behind client implementations, from defining requirements and validating data through deployment, troubleshooting, and optimization. Success requires hands-on SQL and Python skills, sound judgment about healthcare data, and the ability to explain technical issues clearly to clients and internal teams.

Responsibilities

• Partner with clients and internal teams to understand business goals, data sources, and operational workflows; translate those needs into clear technical requirements and solution plans.

• Lead technical implementation activities, including data analysis, configuration, validation, testing, deployment, and post-launch support.

• Use SQL and Python to investigate healthcare datasets, validate outputs, identify data quality issues, and resolve discrepancies.

• Trace data and system issues to their root cause. Coordinate fixes across technical and business teams, and keep clients informed through resolution.

• Monitor solution performance and data quality after launch; recommend improvements that strengthen reliability, usability, and client outcomes.

• Document technical requirements, decisions, issues, and resolutions so work can be supported and improved over time.

• Train client users and internal partners on solution functionality, data outputs, and relevant workflows.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field.

• At least 4 years of experience implementing or supporting healthcare technology, data, or analytics solutions.

• Hands-on proficiency with SQL and Python for data analysis, validation, and troubleshooting.

• Experience working with healthcare datasets and resolving data quality or technical issues.

• Familiarity with HL7 and healthcare data standards, along with an understanding of HIPAA and healthcare data privacy requirements.

• Ability to translate business needs into technical requirements and explain findings to both technical and nontechnical audiences.

• Experience working directly with clients to investigate issues, manage expectations, and drive solutions through completion.

• Strong analytical judgment, attention to detail, and ability to manage concurrent implementation and support priorities.

Preferred Qualifications

• Master’s degree in a related field.
• Experience supporting healthcare analytics solutions through both implementation and ongoing client use.

Competencies

Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy

• Builds trust by following through on commitments and leading with integrity and authenticity.

• Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism.

• Understands and responds to the emotions and behaviors of others.

• Leverages emotional intelligence to influence positive results.

Balances Stakeholders & Manages Conflict

• Anticipating and balancing the needs of multiple stakeholders and multiple projects.

• Highly prepared and knowledgeable about expectations.

• Delivers fair and flexible response to stakeholder needs.

• Handling conflict situations to resolve effectively and professionally.

• Applies fair decision-making to balance competing interests mediating any points of abrasion.

Drives Results, Vision, and Purpose

• Ensure daily tasks lead to impactful results that align with the company priorities.

• Results-driven champion for the company.

• Adjusts plans as needed to ensure effectiveness.

• Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance

Manages Ambiguity & Complexity

• Works through situations where factors of direction are not certain.

• Comfortable working through change and can act on decisions without the total picture.

• Researches the root cause of problems and collaborates with multiple sources to solve them.

Situational Adaptability & Flexibility

• Adapts approach in real time to respond to different situations.

• Thinks quickly and readily adapts behavior in the moment.

• High level of versatility.

Strategic Mindset

• Considering future possibilities or roadblocks and creating strategies to drive results.

• Anticipates future trends and implications of decision making

Benefits

WORKING AT the company ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar

• Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded

• 401k plans– we want to empower you to prepare for your future

• Room for growth and advancement- we love our employees and want to develop within

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans

• Tax-free Dependent Care Account

• Life insurance, short-term, and long-term disability

Happiness

• Excellent PTO policy (everyone deserves a vacation now and then)

• Great work-life balance environment- We believe family comes first!

• Strong supportive teams- There is always a helping hand when you need it

The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $100,000 to $119,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.