Technical Account Manager (Pre-Sales)
Company shown to members 🔒 · Remote · US only
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First recorded by Psst: 9 November 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- 5+ years required
- Where you can live
- US only
- Languages
- English
- Skills and tools
- account management, compliance
- Degree or licence
- Mentioned (certified)
- Job type
- Full-time
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Job details
- Where you can work
- United States
- Employment type
- Full-time
- Advertised pay
- Not stated by the employer
- Experience
- 5+ years required
- Employer publication date
- 5 October 2026
- First recorded by Psst
- 9 November 2026
- Last checked at the source
- 10 November 2026
About the job
We're looking for a technical pre-sales professional with 3+ years in solutions engineering or technical account management, excellent English, and the confidence to run live demos for any audience. You'll make the technical side of every sale work: product demos, architecture and deployment options, security and compliance answers, and proof that the company fits the buyer's needs. You'll use AI tools to research, answer questions faster and complete technical documents accurately.
About the company
Based in Tysons, Virginia, the company is the AI software company behind Nexus, AI Intelligence Hub, AI Live Insight and Redactor, products that help organizations store, find, analyze, redact and share video, audio, images, documents and text.
Over 100 organizations in public safety, government, healthcare, finance, education, legal, manufacturing and energy run the company in production, many on-premises, air-gapped or in FedRAMP High environments, on an architecture aligned with CJIS.
We sell directly and through a global network of channel partners, so this team works with end customers and partners every day. The company is an NVIDIA Inception partner, a Microsoft Solutions Partner for Data & AI, and ISO/IEC 27001:2022 certified. Customers can buy through GSA, Carahsoft, and state and cooperative contract vehicles.
We use Claude, ChatGPT and Copilot daily and expect you to as well. You own the result: check anything AI produces for accuracy, completeness and compliance before it reaches a customer.
What You'll Do
- Run product demos and technical discovery with buyers and partners.
- Answer technical questions within one working day.
- Complete security questionnaires and the technical sections of proposals.
- Show that the product fits, covering architecture, deployment and integration options.
- Bring customer feedback and feature requests back to the product team.
- Lean on Claude or another AI assistant daily to research technical questions, answer questionnaires and draft proposals.
What We're Looking For
- Bachelor's degree in Computer Science, Engineering, Information Technology or a related field.
- Excellent spoken and written English.
- Two to five years of experience as a technical account manager, pre-sales consultant or solutions engineer.
- Comfortable giving live demos to both technical teams and business buyers.
- Working knowledge of cloud and on-premises deployment, identity and single sign-on, and security questionnaires.
- Familiarity with video, AI or document-processing software is a plus.
- A track record of automating your own repetitive tasks with AI, for example prompt libraries, Claude Projects, AI workflows or simple scripts. Tell us about one.
- Reliable high-speed internet and a quiet, professional space for calls (required for remote applicants).
- Legally authorized to work in Pakistan.
What Sets You Apart
You can explain complex technology simply, and buyers trust your answers. You're fast and accurate with technical questions, you know when to say "let me check," and you always follow up. You use AI tools to research and draft faster, and you take ownership of the technical side of every deal with little supervision.
How You're Paid
You'll earn a monthly salary plus commission tied to your performance.
Benefits
We offer OPD/IPD health insurance, separate maternity cover, provident fund, EOBI, leave encashment, a car support program, referral bonuses, quarterly performance pay and career growth. Benefits vary based on location.
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