Strategic Accounts Sales Manager

Why join the company?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [link for members]

Job Summary

The primary responsibility of the Strategic Accounts Sales Manager (“SASMs” is to sell “the company” to assigned physician markets generally consisting of practices backed by private equity that are typically consolidators of practices in their respective markets.

The Strategic Accounts Sales Manager is responsible for handling existing accounts and maintaining established customer relationships. During the initial meaningful contact, the SASM will qualify the prospective client to determine that there is sufficient justification for the prospective client’s evaluation of the company to ensure a mutually beneficial relationship between the company and the client.

All SASM activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

• Meeting or exceeding assigned quarterly and annual quotas within assigned territory

• Regularly achieving assigned key performance metrics that will be published from time-to-time

• Prospecting within existing customer accounts to develop opportunities for the company to meet prospects’ needs

• Traveling overnight to and/or within assigned territory as required to conduct comprehensive sales cycles

• Utilizing Practice and Site Surveys to determine prospective clients’ software and system requirements

• Demonstrating the full capabilities of the company software to prospective clients

• Preparing and presenting price proposals to prospective clients

• Determining and presenting the proposed return on investment for clients of the the company solution

• Negotiating specific contract terms with prospective clients within the company guidelines; seeking approval of Vice President, Sales, and/or Chief Revenue Officer as required for terms that may differ from the company standard terms

• Completing all necessary paperwork in order to process the sale; implementation, support, accounting and account management

• Maintaining contact with the client and supporting other the company employees as required throughout the implementation, initial “go-live” process and ongoing client relationship

• Utilizing Salesforce.com and Aviso.com to report on the status of leads, track action items of each sales campaign and accurately forecast on a monthly and quarterly basis

• Assist the Sr. Director of Enterprise Accounts in mentoring new and existing SASMs in various job functions

• Take responsibility for special projects as assigned by the Sr. Director of Enterprise Accounts to improve the sales function

• Participate with EAM on customer retention & growth strategy development including annual, quarterly, and monthly business review and planning sessions.

• Provide voice of market and customer to Sales, Marketing, Product & CX leadership, and SMT

• Proactively collaborate internally and cross-departmentally to keep all accounts apprised of any potential issues to their software performance timely

Minimum Requirements

• 5+ years of enterprise sales

• Minimum 3+ years of transactional selling experience

• Demonstrated ability of taking extreme ownership; managerial experience preferred

• Proven ability to secure access to the Executive level of practice leadership (Medical Director/Chief Physician or Board level)

• Excellent relationship building skills

• Demonstrated business acumen

• Excellent product knowledge along with an ability to stay abreast of competition, competitive issues, products and markets for the company’s products and services

• High level of professionalism

• Team player who can work cooperatively with others

• Excellent verbal, written, and organizational skills

• Previous experience with Salesforce.com

Preferred Qualifications

• Experience in the Aesthetics space (Plastic Surgery, Dermatology, Med Spa)

• Ability to learn quickly and apply that knowledge

• Ability to work in a team environment yet also comfortable with working in an autonomous environment

• Natural curiosity to figure out solutions

• Project management and/or consulting experience in software business

• Healthcare technology experience

• Microsoft office proficient

Working Environment/Physical Demands

• Remote Work

• Long-distance or air travel as needed- potential quarterly travel

• Activities require a significant amount of work in front of a computer monitor

Total Rewards

• 401(k) with Employer Match

• Flexible Time Off:  take time off when you need it without worrying about available hours

• 10 paid holidays

• Volunteer Time Off

• Insurance: Choice of  Medical, Dental, and Vision plans

• Health Savings Account with employer match

• Flexible Spending Account

• 100% Company-Paid Parental leave

• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

• the company Luminary Peer Recognition Program

• Wellness Program including discounts on medical premiums

• Employee Assistance Program with free counseling sessions available

• Corporate Discounts on Retail, Travel, and Entertainment

• Pet Insurance options

Total Rewards

Monthly Commission Opportunity

401(k) with Employer Match

Flexible Time Off: take time off when you need it without worrying about available hours

11 paid holidays

Your Day Your Way - Celebrate a day of cultural or social significance to you

Access to Linkedin Learning courses for professional development

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

Company-Paid Life Insurance and Short/Long Term Disability Insurance

The company Luminary Peer Recognition Program

Wellness Program

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment