Stop Loss Administrative Support Assistant

The company , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Stop Loss Insurance Administrative Support Assistant t o their team at Arbor Benefit Group .

Job Summary

The Stop Loss Insurance Administrative Support Assistant plays a critical role in supporting the Financial/Medical Underwriting, Claims, Policy Issuance, Premium administration teams. This position ensures the efficient intake, tracking, and management of key documents—enabling timely underwriting decisions and effective high-dollar claim reviews.

This role serves as a central hub for incoming reporting, including Group Claim Experience reports, medical documentation, underwriting materials, financial records and licensing records received through company mailboxes. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, document-driven environment.

Key Responsibilities

• Manage the intake, organization, and tracking of client reporting documents and essential underwriting materials.

• Ensure timely recording, saving, and follow-up on all required reports, including delinquent premium.

• Populate underwriting review forms and support documentation preparation for internal evaluation processes.

• Enter Premium payments to accounting system

• Identify and escalate high-dollar and catastrophic claims for further review.

• Maintain and organize a centralized library of vendor-provided reports and documentation.

• Ensure accuracy, consistency, and compliance with company documentation standards and retention policies.

• Support cross-functional teams by facilitating efficient workflows and enabling timely decision-making.

• Perform additional administrative and operational support duties as assigned.

Qualifications & Experience

• Prior Insurance Carrier Medical Claim experience in a support, service or claim auditor role required.

• Associate’s degree or higher preferred.

• Insurance Carrier Stoploss experice is preferred.

• Demonstrated ability to Touch type using Home Keys - minimum of 55 WPM.

• Proven ability to sort, filter, analyze, and organize data across spreadsheets; comfortable with basic formulas, formatting, and data manipulation (assessment required).

• Proficiency in Adobe Acrobat and Microsoft Office (Word, Excel, File Explorer, SharePoint, Outlook, One Note), including document creation, editing, formatting, and file organization in accordance with established standards.

• Exceptional attention to detail and commitment to high-quality work.

• Strong communication skills.

Disclaimer

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO)

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!