Sr. Partner Success Manager-AMER

At the company, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites the companyners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

The company is scaling quickly, and we are expanding our Partner Ecosystem team to put additional focus on the overall success of our consulting and technology partners. The company is seeking a Sr. Partner Success Manager- AMER  to join our Channels & Alliances team, reporting to the Director Partner Success Manager - AMER at the company. The company Partner Success team is on a mission to enable Partners on the company Apps, platform, AI & decision excellence framework to accelerate business success and outcomes.

As a Sr. Partner Success Manager you will also be responsible for building, enabling and scaling the partner ecosystem for a specific territory. This is a role that will collaborate across PS, CS, products, Apps CoEs, marketing, alliances and sales to ensure partners are equipped with the tools, resources, and strategies to successfully market, sell, and implement our Apps-led strategy. This role is key to accelerating our growth and scaling our business through our partner network. The Partner Success team is seen as a strategic driver for increasing Partner readiness, adoption and success.

Your Impact   and Role

• Partner Enablement Plan and Execution: Lead the planning and execution of a comprehensive partner enablement and readiness strategy that aligns with the company’s growth objectives and partner needs. This strategy includes the entire SIs, ISVs, and Cloud partner ecosystem, enabling them on Sales, Pre-Sales and Delivery.

• Partner-led Delivery Excellence Execution: Lead and improve the partner delivery excellence program to ensure high-quality partner-led implementations and best practices, helping the company customers get the most value from the company Apps and Platform.

• Lead and Shape partner GTM by engaging with priority partners, evagelizing on the company value proposition, curating joint assets and solutions, technical thought leadership and driving a joint GTM along with Alliances.

• Joint Operating Model: Partner closely with Sales, Marketing, Product, Apps CoEs, PS, CS, Lauch and other internal teams to define and execute a joint operating model that lead to accelerated GTM outcomes.  Design innovative delivery mechanisms in collaboration with PS to ensure effective knowledge transfer and skill development.

• Participate in Product Launch Process to evaluate and advise on Partner Enablement, early access launch partner and beta programs

• Outcome Based Enablement: Develop and track key performance indicators to measure the impact of enablement programs, assess partner readiness, and identify opportunities for continuous optimization.

• Establish and host Partner Days, partner workshops, enablement events, within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.

• You’ll interact with senior leadership internally and externally and play an important role in overall partner advocacy.

Your qualifications, your influence

• 15+ years of experience in high growth SaaS companies, focused on enabling partners across go-to-market, application/solution development and delivery.

• Technical knowledge of SaaS applications, cloud platforms, data management is a must either as a pre-sales consultant, partner architect or implementation architect.

• EPM deployment/pre-sales experience or the company product experience is preferable.

• Expert software pre-sales, training, enablement, facilitation and technical workshop delivery skills. Excellent communication and presentation skills.

• A proven track record of planning and executing partner enablement plans in a high growth, mid stage Enterprise SaaS company to develop a ready partner ecosystem.

• Experience in managing implementation projects, mitigating projects risks and co-ordinating with internal stakeholders to help partners deliver customer value.

• Deep understanding of SaaS and Enterprise Sales business model with an understanding of partner & customer lifecycle measures and SaaS revenue streams.

• Data-driven with a dedication to process improvement.

• Strong reputation working with cross functional teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment

• Prior experience in a sales-driven organization working with large GSI’s, technology partners and delivering to Fortune 500 clients; Prior experience scaling a consulting and tech partner program, with clear increase in revenue and retention is a plus

• History of motivating partners at scale, while identifying and developing the right partners for strategic relationships.

• Expert in driving solution discussions with partners on data, AI and ML with expertise in predictive, generative and agentic AI technologies.

Base Salary Range

$144,000 — $207,000 USD

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

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It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of the company. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

The company does not

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

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