Senior Staff SRE, Site Experience

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This role is fully remote. The company has a flexible first workforce.

The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Senior Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner with engineering leadership to identify foundational operational challenges, define comprehensive long-term strategies to address them, and lead complex engineering programs that turn those strategies into durable improvements across the company.

This is a deeply technical leadership role for someone who can anticipate systemic reliability challenges, shape long-term engineering strategy, and mobilize teams across the organization to deliver lasting change at internet scale.

What you’ll do

• Advance the company’s Reliability Strategy

• Build an understanding of reliability across the company’s systems, teams, and practices. Partner with engineering leadership to evolve our long-term strategy and drive the next stage of how the company builds and operates reliable services.

• Apply Deep Expertise at Global Scale

• Bring firsthand insight in operating the world’s largest platforms, and adapt and extend them to solve the company’s unique technical and business challenges.

• Lead Reliability Engineering for User Experience

• Lead complex, cross-organizational programs advancing reliability, scale, and performance for critical user-facing systems across APIs, content delivery, feeds, search, messaging, and real-time experiences.

• Shape the Future of Reliability

• Guide the team’s long-term roadmap, setting direction and aligning investments across domains to build resilience, unlock scale, and enable innovation.

• Build Strategic Partnerships

• Own and grow cross-functional partnerships across product and infrastructure engineering, aligning teams on shared reliability priorities and shaping the investments that keep the company resilient as it scales.

• Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

• Elevate the Team

• Develop engineers at every level through technical leadership, mentorship, and shared learning. Strengthen the team’s engineering judgment, reliability expertise, and ability to deliver with confidence.

What We’re Looking For

• 10+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating best-in-class large-scale distributed systems.

• Expertise leading complex, cross-organizational engineering programs from design through launch.

• Experience evolving company-wide reliability strategy and guiding long-term roadmaps and investments across technical domains.

• Proven ability to build sustained partnerships with engineering leadership, product, and infrastructure teams to align technical and business priorities.

• Deep knowledge of reliable and resilient systems designs, with experience adapting them to organizational needs and driving adoption.

• Expertise diagnosing complex failures across applications, infrastructure, and networking, and improving observability to expose systemic risks.

• Strong software engineering fundamentals and operational judgment, with a record of developing engineers at every level and raising engineering standards across teams.

Nice to Have

• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.

• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.

• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.

• Contributions to open source software or participation in technical communities.

• Experience leading large scale incident response and operational transformation initiatives.

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs

• 401k with Employer Match

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

• Family Planning Support

• Gender-Affirming Care

• Mental Health & Coaching Benefits

• Flexible Vacation & Paid Volunteer Time Off

• Generous Paid Parental Leave

Pay Transparency

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, the company offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit [link for members] .

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is

$232,500 — $325,500 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors .

The company is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  The company is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.