Senior SRE, Site Experience

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This role is fully remote. The company has a flexible first workforce

The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Senior Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across the company’s most business critical experiences.

This is a highly technical role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can lead cross-functional projects to deliver concrete business results across the organization.

What you’ll do

• Lead Reliability Engineering for User Experience

• Drive projects to advance reliability, scalability, and performance for user-facing systems. Own execution from design through launch across API, content delivery, feed generation, search, and real-time experiences.

• Architect for Scale

• Partner with product and infrastructure engineering teams to ensure the company is highly available and performant under massive global load. Lead initiatives to improve redundancy, graceful degradation, traffic management, and capacity planning.

• Reduce Operational Risk

• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.

• Build Automated Solutions

• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails.

• Drive Adoption of Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

• Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 5+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large-scale distributed systems.

• Strong experience supporting high traffic, user-facing production environments.

• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.

• Strong programming skills in languages such as Go, Python, or similar.

• Strong understanding of observability systems including metrics, logging, tracing, and alerting.

• Experience improving reliability through SLOs, automation, incident management, and performance optimization.

• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

• Strong collaboration and communication skills with the ability to influence technical direction across teams.

Nice to Have

• Experience designing highly-available systems with strong operational and reliability practices.

• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.

• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.

• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.

• Contributions to open source software or participation in technical communities.

• Experience leading large scale incident response and operational transformation initiatives.

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs

• 401k with Employer Match

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

• Family Planning Support

• Gender-Affirming Care

• Mental Health & Coaching Benefits

• Flexible Vacation & Paid Volunteer Time Off

• Generous Paid Parental Leave

Pay Transparency

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, the company offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit [link for members] .

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is

$190,800 — $267,100 USD

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The company is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  The company is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.