Senior Software Engineer, Agentic AI

We're building an autonomous infrastructure engineering agent: think Claude Code, but for your cloud. If you're excited about agentic AI systems that solve impactful problems for engineers, developers, and security experts at innovative startups and iconic enterprises alike, this role is for you.

Neo is the company's answer to what infrastructure engineering looks like in an AI-first era. It's a virtual infrastructure teammate that understands your cloud environment, plans and executes multi-step operations, and brings domain expertise to problems ranging from spinning up complex ML infrastructures to cloud migrations to continuous compliance enforcement.

What makes Neo possible is infrastructure-as-code: by modeling cloud infrastructure in code space, we can leverage the fact that LLMs are already excellent at coding to affect cloud infrastructure changes. Combined with the company's registry and petabytes of deployment history, we have a unique foundation for building infrastructure intelligence.

We're looking for engineers to build all aspects of Neo: from agent orchestration and tool interfaces to the web experience where users watch Neo work, approve operations, and understand its reasoning, to the interface with the models and how we orchestrate and fine-tune them to maximize impact. We seek bold thinkers to reimagine the entirety of cloud

engineering.

While the company is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely within the U.S., with a preference for candidates based in Pacific Time Zone locations.

Responsibilities

• Build the planning and execution systems that let Neo safely perform multi-step infrastructure operations across AWS, Azure, GCP, Kubernetes, and more

• Design tool interfaces that give the agent semantic understanding of cloud resources and access to engineering workflows

• Develop the context systems that help Neo understand each customer's infrastructure patterns and usage

• Create the feedback loops and self-correction mechanisms that make autonomous operation reliable

• Build evaluation frameworks to measure agent performance across Neo's capability areas: migrations, compliance, cost optimization, diagnostics, and more

• Work on the web interface where Neo operates as a "virtual teammate"—task assignment, progress visibility, approval workflows

• Integrate Neo's capabilities into the company's MCP Server for agent-to-agent workflows

• Collaborate with platform teams to deeply integrate agent capabilities into the CLI, SDKs, and the company Cloud

You may be a good fit if you

• Are genuinely excited about agentic AI—systems that plan, act, and adapt in the real world, not just generate text

• Have built production systems using LLMs, including experience with skill design, tool use, function calling, and multi-step

orchestration

• Care deeply about reliability and safety when AI systems take real actions with real consequences

• Are comfortable across the stack—agent orchestration, backend services, and frontend interfaces

• Write production-grade Go (our primary language), with working proficiency in Python and TypeScript, and can pick up new environments quickly

• Bring a product mindset: you think about what users need, not just what's technically interesting

• Communicate clearly and work well with a distributed team

Strong candidates may also have

• Experience with cloud infrastructure (AWS, Azure, GCP) or infrastructure-as-code tools

• Background in building developer tools, CLIs, or platform engineering systems

• Familiarity with container orchestration (Kubernetes, Docker)

• Experience building evaluation frameworks and benchmarks for AI systems

• Knowledge of prompt engineering, fine-tuning, MCP, or retrieval-augmented generation

Compensation

• Base Salary Hiring Range: $185,000 to 215,000

• All full-time employee offers at the company include base salary, bonus or variable, equity and benefits (details below).

Benefits & Perks at the company

Healthcare Coverage

We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage.

Time Off

Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays.

401(k)

U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness.

Parental Leave

We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers.

Remote-First Culture

The company has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend.

Professional Development

Every employee receives an annual learning and development budget to support growth, learning, and career goals.

Equity Ownership

We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together.

Additional Support

We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection.

About the company

The company is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation.

Our flagship infrastructure as code technology is open source and our SaaS product, the company Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered the company Copilot to push the boundaries of what's possible. At the company, we dream big, in the pursuit of helping our customers out-innovate and win.

Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, the company now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate the company's impact.

At the company, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. The company is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.