Lead Software Engineer in Test – Agentic AI (Remote - US)

Why join the company?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [link for members]

Essential Functions

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In addition to adhering to the company’s conduct and behavioral standards, responsibilities include:

• Design, develop, and maintain scalable automation frameworks and regression test suites across UI, API, backend, and AI-driven applications.

• Lead quality engineering initiatives for Agentic AI systems, including LLM workflows, RAG pipelines, autonomous agents, and distributed orchestration platforms.

• Validate complex AI agent behaviors such as multi-agent coordination, tool calling, prompt chaining, memory retention, conversational workflows, and fallback/retry mechanisms.

• Develop and execute functional, integration, regression, end-to-end, and performance testing strategies across cloud-native and distributed environments.

• Collaborate with Software Engineers, Product Managers, and DevOps teams to integrate testing throughout the software development lifecycle.

• Build reusable automation solutions to validate APIs, orchestration layers, asynchronous workflows, enterprise integrations, and AI-driven business processes.

• Design and maintain robust test environments, CI/CD integrations, cloud execution platforms, and automation pipelines to improve efficiency and reliability.

• Establish and drive best practices related to code quality, maintainability, scalability, dependency injection, observability, and testability.

• Lead validation efforts for AI workflow resiliency, distributed system reliability, data consistency, and orchestration performance under failure and edge-case conditions.

• Mentor QA engineers and contribute to the development of scalable QA standards, automation strategies, reporting practices, and continuous improvement initiatives.

Minimum Requirements

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Bachelor’s degree in Computer Science, MIS, Engineering, or a related technical field.

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8+ years of experience in Software Development or Software Engineer in Test (SDET/SET) roles.5+ years of hands-on experience developing automation frameworks using JavaScript/TypeScript or Java.

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Strong experience with automation tools such as Playwright, Cypress, Postman, K6, or equivalent frameworks.2+ years of experience testing AI-powered applications, LLM systems, Agentic AI platforms, orchestration frameworks, or autonomous workflows.

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Hands-on experience validating agent orchestration workflows, conversational AI applications, multi-step reasoning systems, and AI-driven business processes.

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Experience testing AI orchestration frameworks such as LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar technologies.

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Strong expertise in API testing, backend integration testing, UI automation, and end-to-end workflow validation.

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Solid understanding of automation architecture, design patterns, anti-patterns, dependency injection, and inversion of control principles.

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Experience working in cloud-native and containerized environments (Azure, AWS, GCP, Docker, Kubernetes).Proven experience integrating automated test suites into CI/CD pipelines and distributed cloud environments.

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Experience validating asynchronous, event-driven, and distributed systems with a focus on resiliency and fault tolerance.

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Strong analytical, debugging, troubleshooting, and problem-solving skills.

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Excellent organizational, communication, and stakeholder collaboration skills in Agile environments.

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Experience with AI observability, telemetry, RAG pipeline validation, vector databases, or prompt evaluation frameworks (preferred).

Preferred Qualifications

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Experience with Azure DevOps, GitHub Actions, or similar CI/CD platforms.

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Experience with AI observability tools, telemetry platforms, and prompt evaluation frameworks.Experience validating RAG pipelines, vector databases, and AI response accuracy.

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Knowledge of healthcare systems, HIPAA compliance, and regulated enterprise environments.

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Experience with event-driven architectures, messaging systems, and distributed data platforms (including SQL Server).

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Prior experience leading QA teams, mentoring engineers, and implementing enterprise test reporting and quality metrics practices.

Work Environment/Physical Demands

• Remote work

• Activities require a significant amount of work in front of a computer monitor.

Total Rewards

Generous annual bonus opportunity

401(k) with Employer Match

Flexible Time Off: take time off when you need it without worrying about available hours

11 paid holidays

Your Day Your Way - Celebrate a day of cultural or social significance to you

Access to Linkedin Learning courses for professional development

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

Company-Paid Life Insurance and Short/Long Term Disability Insurance

The company Luminary Peer Recognition Program

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment