Senior Program Manager, Brand & Marketing

The company is a the company services company delivering Managed Agentic the company Services (MASS), including MDR, threat hunting, the company data lake, and more, through a fundamentally different architecture than traditional the company services providers.

The company's architecture combines an agentic platform that runs the full cycle from detection to response with the company experts from IR and threat hunting backgrounds. The platform collects identity and business context across systems to investigate alerts and continuously learns your environment. The company experts validate decisions, feed insights into the platform, optimize detections, and take over in case of an incident.

The result: the company teams move from firefighting to strategic work.

About the role

This is the company's first program management hire. You'll build the foundation for how Global Brand and Marketing plan, prioritize, and deliver work together, and then run that system day to day. You'll own the operating model across Product Marketing, Content, PR & Communications, Brand, Creative, Digital, Events, and Analyst Relations.

We're looking for a senior operator who can set strategy and also roll up their sleeves. If you're comfortable building structure in a fast-moving startup, translating priorities into executable plans, and influencing teams without direct authority, we'd love to meet you.

Responsibilities

• Design and launch an integrated program management operation across Global Brand and Marketing, partnering with leadership to turn strategy into executable plans delivered on cost, scope, and timeline.

• Build and maintain integrated program plans with milestones, budgets, dependencies, and resource assumptions, and own campaigns, launches, and cross-functional initiatives from planning through delivery.

• Run planning sessions and status reviews, give leadership clear visibility into risks and milestones, and align stakeholders on priorities and decisions.

• Define SLAs and project sizing for every project type, and build intake forms, briefing templates, and workflows for prioritization, review, approval, and delivery.

• Manage functional pipelines and creative capacity so work matches business priorities, assets are organized, and deadlines are met.

• Select, implement, and administer the team's project management platform, drive adoption through documentation and training, and build reporting on status, workload, and budget.

• Manage vendor and agency partnerships, including contracts, SOWs, purchase orders, and invoices, and track project-level spend with Finance and budget owners.

• Assess current workflows, fix gaps and inefficiencies, and build scalable processes without adding unnecessary bureaucracy.

Requirements

• 10+ years in program management, marketing or creative operations, agency operations, or a related discipline.

• A track record of building operational processes, workflows, and systems from the ground up in a fast-growing startup.

• Experience running integrated campaigns, launches, and creative production at scale in a high-growth B2B tech company, with a strong understanding of creative and stakeholder review workflows.

• Hands-on experience implementing and administering project management platforms such as Asana, Monday.com, Wrike, or Smartsheet.

• Experience managing multiple vendors and agencies, including contracts, SOWs, purchase orders, invoices, and budget tracking.

• Sound judgment in ambiguity, with the financial and business acumen to weigh risk, cost, scope, and timeline and tie programs to measurable outcomes.

• Clear, concise communication with executives, cross-functional leaders, and external partners, and the ability to influence without authority.

• Bonus: B2B cybersecurity or AI startup experience; experience building creative operations for an in-house brand or creative team; production management, including resource and capacity planning.