Senior Manager, Insurance Product Intelligence

Hi, we're the company. We're hiring a Senior Manager, Insurance Product Intelligence to join our Insurance Product Development team.

The company is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started the company in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Senior Manager, Insurance Product Competitive Intelligence will lead intelligence programs focused on the company's operating geographies, segments served, and products available in the market. You will monitor market trends, competitor strategies, product positioning, regulatory developments, and emerging market dynamics to support strategic decision-making across the Insurance Product organization.

You will be an important strategic partner to product leadership and market teams, helping translate market intelligence into relevant recommendations that improve product retention, growth, and portfolio performance.

You will report into the Vice President, Insurance Product Innovation and Development.

Work Location: This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote

Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $149,040- $195,615 per year. The base pay for this role in all other locations is:: $134,136- $176,053 per year. You are also eligible for employee benefits, participation in the company's unlimited vacation program company equity grants and annual performance bonuses.

Responsibilities

• Monitor competitor product strategies, benefits, network positioning, and market activity

• Develop competitor profiles, market summaries, strategic insights, and executive ready presentations

• Conduct market and competitive analysis using regulatory filings, enrollment data, financial reports, consumer insights, and industry research

• Support development of product and market recommendations tied to growth, retention, and portfolio optimization goals

• Partner with product, actuarial, network, clinical, sales, and market leadership teams to evaluate market opportunities, growth, and risks

• Produce recurring reporting and ad hoc analyses related to product positioning and market dynamics

• Identify emerging trends, disruptive market shifts, and new ideas across the healthcare landscape

• Support strategic planning programs and market-specific business case development

• Contribute to development of standardized product specific intelligence frameworks and processes

• Compliance with all applicable laws and regulations

• Other duties as assigned

Requirements

• Bachelor's degree in business, healthcare administration, marketing, economics, public health, or related field

• 6+ years of experience in healthcare strategy, market intelligence, insurance product, analytics, or consulting

• In-depth knowledge of the ACA, QHP plans, and health insurance market dynamics

• Experience developing executive-level presentations and recommendations

• Willingness to travel up to 25% of the time.

Bonus points

• Experience within a multi-state health plan, consulting firm, or healthcare strategy organization

• Experience using market intelligence tools, dashboards, or visualization platforms

• Proficiency with Excel and SQL required to manipulate and analyze data, (R, and/or Python)

• Demonstrated ability to navigate ambiguity to guide outcomes, work with large datasets and distill analyses into relevant business insights with a structured and systematic thought process

• Experience mentoring junior team members cross-functionally

This is an authentic the company job opportunity.

At the company, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: the company applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any the company applicant who requires reasonable accommodations during the application process should contact the company Benefits Team [link for members] to make the need for an accommodation known.

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