Staff Product Manager, Payments Intelligence

Who we are

About the company

The company is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by the company annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of the company’s payment infrastructure and architect controls that leverage AI to optimally manage users’ business.

What you’ll do

As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at the company, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact.

Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products.

Responsibilities

• Develop the long-term vision and strategy for our Payments Analytics product and our intelligence platform, prioritize accordingly, and create an execution roadmap

• Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data

• Build and launch new capabilities and products that bring significant value to customers

• Set the pace, prioritization and execution for the team

• Work with a wide range of systems, processes and technologies to own and solve technical and product problems

• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

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• Product Management experience: 10+ years of relevant experience

• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so

• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations

• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process

• Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results

• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners

• Results-oriented: You enjoy doing whatever it takes to execute on complex projects