Senior AI Product Manager | REMOTE

About the company

The company is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.

We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.

Get to know the team, our culture and our full benefits at the company.com/careers!

The Role

AI assistants like Claude and ChatGPT are seeing record adoption at work, and they're only as useful as the data they can reach. For our customers, that data lives in the company. We believe the system of record has never been more valuable, so we're building the company headless-first: unified access to ERP data, deep MCP and AI assistant integrations, agents embedded in the company, and a seamless experience between the ERP and the AI tools our customers already use.

You'll own and evolve the company's AI product suite, including

MCP: connect AI assistants like Claude and ChatGPT directly to the company data

Agent Builder: build agents that run inside the company, with workflow support for multi-step processes

Unified Data Engine: unify ERP and business data into one layer that AI can query and act on

And more…

We're in the early stages, so you'll define the product from the ground up and make strong, opinionated calls on what we build and where it goes next. The AI space moves fast and the specifics will change, so this vision is something you'll mold. You'll report to the executive team and work closely with engineering, design, GTM, and customer success.

What you'll do

Product execution

• Gather customer feedback directly and through CS and sales, then deconstruct it into system-level AI features that benefit the wider user base and scale with future additions

• Prioritize the roadmap and timeline around the work with the most revenue impact

• Write PRDs with thoughtful UX designs, ready for the engineering team to execute on

Product ownership

• Own features from inception to release, iteration, and continued maintenance

• Define and measure the success of every feature you're responsible for. You are the CEO of every feature you touch.

• Own the knowledge base, MCP docs, and go-to-market content for your features, and enable marketing and sales on everything you ship

Cross-functional leadership

• Work closely with engineering, GTM, sales, and CS. You're the bridge that pulls insights from every department together and keeps the product moving.

What success looks like at 6 months

• You've shipped at least one AI-native feature to production with measurable user adoption

• The product team and engineers trust you to write well-thought-through PRDs

• You own a part of the the company product and are the go-to person for it across the company

What we look for

AI fluency

For every AI role, we look for three things

• Tool fluency: your setup is AI-forward and you have opinions on which tools to use (and not use). You go beyond prompting ChatGPT or Claude and have built your own skills, agents, or workflows.

• Workflow fluency: you can break a PM process into human steps, AI steps, and hybrid steps, and explain what you chose to automate, what you kept human, and why.

• Build fluency: you've shipped AI features that hold up in the real world, with nuanced workflows, different user personas, and users who aren't AI fluent. You know when AI feels natural versus forced, and you can defend the calls you made.

You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.

Must have

• 3+ years in product management

• Product ownership: you've owned at least one significant AI feature or product end to end, from an ambiguous problem statement through launch and iteration, with measurable outcomes

• UX proficiency: you've created intuitive products that abstract away complexity for the user, without the need for a designer

• Technical fluency: you're comfortable with engineering concepts such as SQL, telemetry, agentic harnesses, subagents, and RAG

• Clear communication: you convey your thinking briefly and clearly

• Tooling: experience with product management tooling (Notion, Miro, Claude, Hotjar, LangSmith, etc.)

Strong signal

• Background in supply chain, ERP, CRM, B2B marketplaces, or accounting

• Experience using Claude Code (or similar coding tools) to build products on your own

• Familiarity with agentic systems and multi-agent orchestration

• Experience in early-stage startups (0–50 headcount)

How we work

• We love building with AI. Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.

• We ship fast. We expect PMs to be comfortable with the pace of a startup.

• We care about edge cases and details. Our customers' SOPs are nuanced, and details matter when you're handling their inventory and finances.

• You'll build on what we've learned. You'll have access to the team's combined AI knowledge and the processes and skills we've built.

For the full picture of our culture and who thrives here, see the company.com/careers .

Benefits

Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at the company.

Here are a few highlights (exact benefits vary by country and employment type):

Fully remote across 4 continents

Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave

18 days PTO + 11 holidays (sick days don't count toward PTO)

Medical, dental, vision + 401(k) for US employees

The best AI tools available and a generous AI stipend for everything else

Yearly in-person team offsites

Interview process

Intro call (30 min): your background, what you've owned, and the most challenging AI product you've worked on

Product experience (45 min): a deep dive into a complex product you've owned and a PRD you're proud of

AI fluency (30 min): a screen-share show and tell of something you've recently built with AI, and a look at your AI workflow

Product exercise (take-home, 2–4 hours over 2–3 days): turn a set of user requests into a single PRD, working with the team in a shared Slack channel

Exercise review (60 min): walk the team through your decisions, trade-offs, and what comes after the PRD

References and offer

The company was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.

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