Senior Account Manager - US

Senior Account Manager - US

We are currently looking for a Senior Account Manager to join our busy client services team.

The successful candidate will have prior experience working in medical communications, as well as exceptional problem-solving, project management, and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.

Key Responsibilities

Your key responsibilities will include

• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings

Desired Background and Skills

We are looking for engaging and outgoing team members to join a busy and highly collaborative agency to maintain our reputation as a first-class medical communications agency delivering scientific publications and programs of the highest quality to high science clients. We are looking for individuals with the following skills, attributes, and qualifications:

• At least 5 years of experience in a client services role in a medical communications agency or pharmaceutical company with roles of increasing responsibility
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong financial literacy and numeracy skills, and excellent attention to detail

Benefits

• Fully remote working arrangement.

• 20 days' paid annual leave (pro-rated for new starters), with additional entitlement considered for more senior hires.

• Company-paid life insurance.

• Company-paid short-term and long-term disability coverage.

• Medical insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.

• Health Savings Account (HSA), with company contributions towards eligible deductibles.

• Dental and vision insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.

• 401(k) retirement plan, including Safe Harbor employer matching following the applicable eligibility period.

• Employee Assistance Programme

• Discretionary annual bonus.

• Earn up to $2,500.00 through the the company Group Employee Referral Scheme when you refer a candidate who is successfully hired into a permanent role.

• An extra day of PTO for each year of service after your 3rd anniversary (up to 5 additional days), plus monetary awards at the 5, 10, and 15 year milestones.

Why join us?

We offer the flexibility of a fully remote role, a collaborative team environment, competitive benefits and opportunities for professional growth and development.