Salesforce Administrator

At the company, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, the company customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

As a Salesforce Administrator, you will be a key player in helping the company continually improve our Salesforce platform and support our users.  The ideal candidate should enjoy all aspects of implementing solutions and managing configuration changes.

What You Will Do

• Support the Salesforce team in implementing solutions.

• Manage Salesforce configuration changes, including but not limited to flows, managing custom metadata types, custom permissions, and user management.

• Assist in implementing and maintaining robust security and data access controls.

• Manage integrated applications and third-party solutions with Salesforce.

• Collaborate with team members to gather requirements and implement solutions.

• Stay up to date with Salesforce releases and new features to recommend improvements.

• Assist with tickets as needed.

What You Need to Succeed

• 3+ years of hands-on experience as a Salesforce Administrator/Declarative Builder.

• Certified Salesforce Administrator. Additional certifications (Advanced Admin, App Builder) preferred.

• Functional Expertise : Deep experience with Sales Cloud and Service Cloud processes.

• Agile Mindset : Proven experience working within a Scrumban or Agile framework, participating in daily stand-ups, and managing work through a structured sprint backlog.

• Collaborative Documentation: Experience creating and maintaining technical documentation that serves as a "single source of truth" for the wider team.

• AI Productivity: Proactive in using AI tools to accelerate solution design, automate repetitive admin tasks, and improve overall delivery velocity.

• Team-First Communication: Exceptional interpersonal skills with a focus on cross-departmental collaboration; thrives in a peer-review and shared-environment setting.

Benefits

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.

Time Off

You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k

You'll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation

The salary range for this position is $78,200 - $120,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location

This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations

Applicants who require accommodations may contact [link for members] to request an accommodation in completing an application.

The company is an Equal Opportunity Employer. Individuals seeking employment at the company are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

The company uses artificial intelligence (AI) tools to help find candidates, review and rank applications against job requirements, and take interview notes. AI does not make hiring decisions. People review every application and every AI recommendation, make all rejection decisions, and make all final hiring decisions.