Sales Development Representative, Outbound

COMPANY DESCRIPTION

The company is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use the company to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the company platform is completely free with a 100% transparent tip-or-fee model.

The company has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

ROLE DESCRIPTION

The Sales Development Representative, Outbound, is responsible for generating net-new pipeline by proactively identifying, researching, and prospecting into nonprofit organizations that could benefit from the company. This role is for someone who thrives on the challenge of building conversations from scratch: through cold calls, personalized emails, and social outreach, and has the energy and resilience to consistently fill the top of the funnel. Success here requires a drive to exceed activity targets, a hunter mentality, and a genuine belief in the mission of the nonprofits we serve.

We want to hear from people who…

• Are a self starter and motivated to succeed in a fast paced environment

• A team player with a positive winning attitude

• Critical thinking skills and the ability to adapt quickly

• An empathetic mind-set with a customer first mentality

Responsibilities

• Research nonprofit organizations and build targeted lists of prospects using LinkedIn, HubSpot, and other tools.

• Reach out to prospective customers through cold calls, personalized emails, and social channels to generate interest in the company.

• Lead discovery conversations to assess fit and timing, then book qualified meetings for Account Executives.

• Meet or exceed weekly and monthly goals for calls, outreach, and qualified meetings.

• Keep HubSpot records accurate and current, including outreach activity, conversation notes, prospect status, and pipeline progress.

• Use performance data and feedback to improve outreach messaging, sequences, and targeting.

• Stay informed about the company’s products, customer stories, and nonprofit fundraising trends to make outreach relevant and helpful.

Requirements

• 2+ years of prior outbound sales or SDR experience; cold calling and multi-channel prospecting experience is required

• Demonstrated ability to hit or exceed activity and pipeline targets in a high-volume, self-directed environment

• Strong verbal and written communication skills with the ability to craft compelling, personalized cold outreach

• Resilient and self-motivated; comfortable with rejection and energized by the challenge of building a pipeline from scratch

• Experience with CRM software (HubSpot preferred) and familiarity with outbound prospecting or sequencing tools

• Passion for social impact, nonprofits, or tech for good

MORE ABOUT the company

Benefits [link for members]

• Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).

• Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.

• Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.

• Mental Health: the company health insurance plans come with access to a TalkSpace membership.

• 401k: We offer a 3% 401k match for all eligible employee's.

• Vacation and Holidays: the company offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.

• Wellness Week: the company closes for one week each summer to prioritize rest and recharge for the entire team.

• Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.

• Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.

• Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.

• Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.

• Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on the company.

• Professional Development: We offer learning and development reimbursement opportunities.

• Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.

Interview Process

Below is a high-level outline of our standard interview process

• Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.

• Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.

• Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches

• Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.

• References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.

• Offer: If all goes well, we’ll move to the offer stage!

Please note, we will have an AI note-taking tool join most of our interviews.

Hi potential new butterslice! A recent study from LinkedIn [link for members] showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. The company is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!