Sales Development Representative

The company only initiates contact with candidates via email from an official the company email address (@ the company , @ patientpop.com , or @ kareo.com ) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

The company’s Sales Development Representative (SDR) plays a critical supporting role in the outbound motion, focused on targeted outreach, initiating first conversations, and feeding early-stage pipeline to Account Executives. This role is essential to building consistent top-of-funnel coverage and creating qualified opportunities through disciplined execution.

The SDR will execute high-volume outbound motions with consistency, resilience, and attention to detail. Success in this role requires comfort with rejection, strong organizational skills, and the ability to convert conversations into qualified meetings. The ideal candidate is coachable, gritty, and motivated by measurable progress and improvement.

Your Area of Focus

• Targeted Prospecting & Outreach: Execute daily outbound prospecting activities against defined target lists using phone, email, and sequencing tools to generate initial conversations.

• Conversation to Meeting Conversion: Qualify early-stage interest and convert conversations into scheduled meetings for Account Executives, ensuring high-quality handoffs.

• Top-of-Funnel Coverage: Build and maintain consistent coverage across assigned prospect segments to ensure steady pipeline flow into the AE team.

• Execution Discipline: Follow defined prospecting cadences, sequencing standards, and activity expectations with consistency and attention to detail.

• Performance Goals: Meet or exceed monthly and quarterly sales targets, contributing to the overall success of the outbound sales team.

• Collaboration with AEs: Partner closely with Account Executives to align on target accounts, messaging feedback, and meeting quality pact.

• CRM Utilization: Maintain accurate and up-to-date records in Salesforce (or HubSpot), tracking prospect interactions and progress throughout the sales cycle.

• Team Support: Collaborate with colleagues, sharing insights, strategies, and best practices to enhance team performance and collective success.

Your Professional Qualifications

• Strong work ethic and willingness to put in high-volume effort.

• Familiarity and some experience with prospecting, cold calling and pipeline creation.

• Strong understanding of sales methodologies and pipeline management.

• Excellent communication and negotiation skills, with the ability to build rapport and trust with prospective clients.

• Ability to thrive in a fast-paced, performance-driven environment.

• Exposure with CRM & sales engagement tools, particularly Salesforce and Outreach.

• A self-starter with a growth mindset and eagerness to learn and improve.

• An ability to thrive in a fast-paced environment.

#LI-AH1 #LI-Remote

We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions.

Our four geo zones are designed to reflect this

Zone 1: National Average

Zone 2: Moderately Higher Cost Regions

Zone 3: High-Cost Regions

Zone 4: Lower-Cost Regions

Beyond base compensation, the company offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen.

Zone 1 (National Average)

$57,000 — $65,000 USD

About the company

The company is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, the company connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust the company to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at  [link for members] .

Our Values

Start with the Customer

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Costa Rica: To assist with all of life’s needs, the company also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Compliance & Privacy Disclosures

NOTE: the company is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: [link for members]

If you would like to report a fraudulent the company job posting, please contact us at  [link for members]  and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, the company utilizes Greenhouse Notetaker, Greenhouse's native interview intelligence tool, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.