Proposal Manager - eCOA

The company Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of the company are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The eCOA Proposal Manager will join our Study by Study proposal team to lead the end-to-end process for the company eCOA application- from initial protocol scoping through contract execution and change order management. Drawing on clinical trial expertise, this Proposal Manager will analyze protocol requirements to determine the diaries, surveys, and/or assessments, craft accurate proposals, and support our sales Account Partners to resolve any client inquiries in the process to contracting.

This is an exceptional opportunity for an impact-driven professional who excels at building scalable processes, translating complex clinical and technical requirements into winning proposals, and driving business growth in the life sciences technology space.

Utilizing clinical trial systems experience and the company product knowledge, the eCOA Proposal Manager will structure the right solution, set the right expectations, and identify the appropriate direction, including staffing, timeframes, and associated costs.

What You'll Do

• Evaluate study protocols to identify required eCOA components (diaries, surveys, clinical assessments) and define precise project scopes in proposals for customers.

• Lead the development of detailed, competitive proposals, contracts, and change orders.

• Serve as the primary point of contact for proposal details, addressing technical and operational questions to set clear expectations with prospective clients.

• Collaborate cross-functionally to refine and scale proposal and contract frameworks, driving efficiency and quality across the Study by Study team efforts.

• Proactively manage a workload that includes multiple proposal assignments and other tasks in a fastpaced, deadline-driven environment

Requirements

• 5+ years of experience in proposal management, preferably within clinical trial operations or clinical systems (eCOA/ePRO experience preferred)

• Proven track record in proposal development and contract/change order management

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Strong project management capabilities with proven ability to manage multiple projects and works well under pressure with short or competing timelines

• Collaborative and consultative work style

Nice to Have

• Experience interpreting clinical protocols

• Bachelor’s degree in life sciences, business, or related field (or equivalent experience).

• Experience in a fast-paced, B2B environment

• Understanding of cloud/SaaS technology

Interviewing with the company

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• Within 3 days, you will receive a link to a personality assessment administered by a third party , unless you have already completed it with the company previously.

• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

• If moving to the interview stage, the process is as follows:

• A conversation with the hiring manager

• A practical case exercise

• A final conversation with our group's Senior Leader.

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance

• Flexible PTO and company paid holidays

• Retirement programs

• 1% charitable giving program

Compensation

• Base pay: $75,000 - 95,000

• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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The company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [link for members]