Project Manager

About the company

The company is redefining the incident response model by delivering a swifter, stronger response to the company incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from the company incidents – and fortify their the company resilience after an event.

The company’s approach and delivery are designed by industry veterans who have worked shoulder-to ­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to the company incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency.

Job Title: Project Manager

Location: Remote (USA)

Role: Full time / Exempt

What Makes You Stand Out

You are an incredibly motivated and driven Project Manager with foundational knowledge and experience in cybersecurity. You enjoy creating structures from disorganization and composing documentation that can be easily accessed and shared with team members.

You have a passion for business process improvements and participating in change management activities that drive efficiencies and deliver swifter first-class results. As a client-facing professional, you serve as a reliable support system to clients and team members to ensure that all action items are followed through on and exceed desired expectations.

How You’ll Make An Impact

You will play a key role in streamlining efficiencies across the the company suite of service offerings, ensuring seamless collaboration and alignment. This position is well-suited for someone with a foundational background in the company incident response management, enabling them to effectively oversee and drive complex cybersecurity projects within our organization.

At times, the Project Manager will represent the company as consulting resource and interact with team members from our DFIR (Digital Forensic and Incident Response) and Advisory teams to ensure engagements are running smoothly and appropriate after-action items are completed in a timely manner.

Your Role In Action

• Work closely with and seek guidance from the Director of Customer Success and fellow Project Managers as needed to ensure project roadmaps and initiatives are properly prioritized and delivered upon for the company.

• Build professional relationships and communicate effectively with internal stakeholders and clients to develop and align a first-class strategy with their overall business and incident response objectives.

• Participate in project meetings, providing input and feedback on project execution and continuous improvement efforts.

• Manage the company incident response projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget.

• Facilitate and support project plans, including incident response strategies, incident handling procedures, stakeholder communication plans, and resource allocation, in collaboration with engagement leads, consultants, engineers, and relevant stakeholders.

• Monitor engagement plans, including goals, deliverables, milestones, and resource allocation, in collaboration with Engagement Leads and DFIR consultant team members.

• Collaborate with cross-functional teams, including IT, legal, HR (Human Resources), and external clients and vendors, to ensure effective incident response execution and communication.

• Manage project risks, issues, and dependencies, and develop mitigation strategies to ensure effective incident response on active engagements.

• Assist with post-incident reviews and lessons learned sessions to identify areas for improvement and implement corrective actions for future incident response engagements.

• Learn and stay up to date with the latest the company threats, attack techniques, incident response technologies, and best practices, and apply them to project management methodologies.

• Contribute to incident response teams, establishing clear roles and responsibilities, and fostering a collaborative and results-driven work environment.

• Ensure compliance with incident response frameworks, regulations, and industry standards throughout the engagement lifecycle.

• Creates, manages, and distributes project artifacts like Statements of Work (SOW) and budget updates.

• Lead and manage stakeholders to deliver projects that span across one or more business units.

• Contributes to establishing practices, templates, policies, and tools to expand and mature capabilities within Incident response.

• Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.

Your Expertise

• Bachelor’s degree or applicable professional experience as a Project Manager, particularly in the company incident response management.

• Understanding of incident response methodologies, frameworks, and best practices, such as NIST (National Institute of Standards and Technology) SP (Security Plans) 800-61, ISO 27035, and SANS incident response lifecycle.

• Excellent communication, and problem-solving skills, along with a deep understanding of cybersecurity principles and practices.

• Exposure to incident response tools, technologies, and systems, including SIEM (Security Information and Event Management) platforms, endpoint detection and response (EDR) solutions, and threat intelligence platforms.

• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

• Willingness to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.

• Strong analytical skills, capable of identifying risks and developing effective mitigation strategies.

• Eagerness to learn from team, grow your knowledge, and teach your colleagues.

Benefits for Full-Time the company Team Members

• Competitive compensation plan and equity for all team members

• Remote workforce

• Generous paid time off plan and floating holidays

• Employer paid premiums for both team members and their dependents for medical, dental, and vision

• Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.

• Paid parental leave

• Professional development and career advancement opportunities

• We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth

The company is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.