PBM Product Partnerships Manager

The company is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.

Join us in improving health care outcomes for all!  We promise to do what’s right, always.

Position Summary

This role connects client needs with high-value product and vendor solutions that advance the company’s mission and strengthen the client and member experience. Serving as a trusted partner to client-facing teams, prospective vendors, and cross-functional stakeholders, this role leads opportunities from initial discovery and evaluation through due diligence, contracting, implementation handoff, launch, and ongoing performance management. The Manager brings structure, transparency, and responsiveness to every stage of the partnership lifecycle while developing clear value propositions, facilitating informed decisions, and ensuring approved solutions are positioned to deliver measurable client outcomes.

What you will do

Product Strategy and Ownership

• Translate client needs, market trends, and strategic priorities into a clear pipeline of product and partnership opportunities

• Identify high-value or time-sensitive opportunities that can address emerging client needs and accelerate them for appropriate review

• Serve as the end-to-end Product Owner, accountable for product lifecycle management from ideation through optimization

• Assess product and vendor opportunities for strategic alignment, client relevance, differentiated value, operational feasibility, and measurable impact

• Engage client-facing teams to gather feedback, validate demand, and define the outcomes, experience, and value each opportunity should deliver

Value Proposition & Go-to-Market Readiness

• Develop clear, evidence-based value propositions that connect product capabilities to client priorities, measurable outcomes, and a differentiated member experience

• Partner with vendors and internal teams to prepare client-ready materials, including business cases, solution overviews, implementation plans, pricing inputs, and success measures

• Track pipeline health, time-to-decision, launch readiness, client adoption, and partnership performance to support continuous improvement and transparent reporting

Client, Vendor & Cross-Functional Relationship Management

• Build trusted relationships with client-facing teams and vendor partners through responsive communication, clear accountability, and a shared focus on outcomes

• Coordinate with Client Success, Growth, Finance, Information Technology, Clinical, Operations, Implementation stakeholders to resolve issues and keep opportunities moving forward

• Translate strategic objectives into actionable plans across departments

• Serve as the central point of accountability and decision-making for assigned products and programs

What you need

• Bachelor’s degree in Business, Healthcare Administration, or related field required; Master’s degree preferred

• 5+ years of experience in program coordination, vendor management, strategic partnerships, or product operations, preferably in healthcare, PBM, or managed care

• Demonstrated ability to communicate effectively with clients, vendor partners, and cross-functional stakeholders by tailoring messages to the audience, setting clear expectations, and navigating complex or sensitive discussions with professionalism

• Demonstrated experience managing multi-stakeholder processes with structured workflows, timelines, and documentation requirements

• Excellent written and verbal communication skills; ability to synthesize complex information into clear, executive-ready formats

• Collaborative, service-oriented working style with the ability to manage competing priorities across multiple functional teams

• Familiarity with PBM product offerings, vendor partner landscapes, or pharmacy benefit industry preferred

• Willingness to travel (10%-20%)

What you get

• To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes

• To work in a culture where people thrive because when OUR team thrives, OUR business thrives

• Competitive compensation, including health, dental, vision and other benefits

Note

The company is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.