Partnerships Specialist

Everything we do is for our customers!

Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, the company offers a unified commerce experience that our customers need; transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to power 5,000+ global brands while we head to 100,000+.

Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If you're a driver and not passenger and are ready to make a significant impact and be part of our transformative journey, the company is the place for you.

The Opportunity

The company is seeking a proactive and commercially minded Partnerships Specialist to support the Director, Strategic Partnerships in executing and scaling the company’s partnership strategy. This role focuses on partner relationship management, programme coordination, partner enablement, and pipeline development. Working closely with the Director and cross-functional teams, you will help strengthen partner engagement, identify growth opportunities, and ensure partnership initiatives deliver measurable business results.

What You'll Do

• Research and identify potential partners, including technology providers, ecommerce platforms, agencies, and complementary software companies.

• Build and maintain strong day-to-day relationships with partners, supporting engagement, collaboration, and long-term growth.

• Coordinate partner onboarding, training, enablement materials, and ongoing communications.

• Support joint go-to-market activities, including referral programmes, co-selling initiatives, campaigns, and webinars.

• Collaborate with Sales to coordinate partner referrals, facilitate introductions, and track partner-sourced opportunities.

• Monitor partner engagement and performance, identifying opportunities to improve results and reactivate dormant relationships.

• Maintain accurate partner records, deal registrations, and pipeline data using our CRM.

• Prepare reports on partner activity, engagement, and pipeline contribution to support performance reviews and decision-making.

• Gather partner feedback and market insights, sharing findings with the Director and relevant internal teams.

• Coordinate with Marketing, Product, Sales, and Customer Success to ensure partnership initiatives align with business priorities.

What You'll Bring

• 2+ years of experience in partnerships, business development, account management, or a related commercial role, ideally within B2B SaaS or technology.

• Strong relationship-building, communication, and organizational skills.

• Understanding of partner-led sales, referrals, co-selling, integrations, and joint marketing.

• Experience coordinating projects and managing multiple partner relationships and initiatives.

• Commercial awareness and the ability to identify opportunities that support pipeline and revenue growth.

• Familiarity with CRM systems, reporting tools, and partner management platforms.

• A proactive, collaborative mindset, with the ability to take ownership of execution while supporting broader strategic objectives.

• You exemplify the company’s Values:

• Customer Obsessed

• Extreme Urgency

• Excellence

• Resourceful

Message from the Founders:   the company is looking for builders - people who want to drive our business forward at all costs in order to achieve the goals we have both short and long term for the results and outcomes that that will bring to us all.

If that isn't for you that’s ok, for those of you that it is please get in touch with us!

Accommodations

The company is deeply committed to promoting equal employment opportunity and fostering a culture of inclusion. Therefore, individuals seeking employment at the company are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to the recruitment team for any accommodation requests or questions.