Partner Solutions Architecture Manager

Who we are

About the company

The company is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Members of the Partner Solutions Architecture (PSA) team are responsible for providing technical guidance to the company’s key strategic partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organization. PSAs are a critical technical liaison to the company Partner Development Manager and Partners. This involves creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with the company. A Partner Solutions Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.

What you’ll do

As a dynamic and experienced Partner Solutions Lead, SA (Americas), you will lead our growing team of talented SAs working closely with our Alliances & Channels team. This role will focus on building robust alliances with Independent Software Vendors (ISVs) such as Salesforce, Commerce tools, and AWS, as well as Global System Integrators (GSIs) like Accenture and PWC, on top of other strategic regional partnerships. The ideal candidate will possess a blend of technical leadership and managerial prowess, driving the development and execution of strategic initiatives that foster collaboration and growth.

Responsibilities

• Lead and develop a team of Partner Solutions Architects (PSA), providing guidance on best practices for engaging with partners.

• Develop and execute strategic plans to enhance the capability of the PSA team in supporting ISV and SI partners across AMER.

• Collaborate with internal stakeholders, including sales, product, and engineering teams, to ensure alignment in partner strategies and initiatives.

• Manage relationships with key partner accounts, understanding their needs and translating them into action for the PSA team.

• Analyze market trends and partner feedback to identify opportunities for improvement and direct the team in addressing these areas.

• Foster a culture of continuous improvement, innovation, and knowledge sharing within the team.

• Develop and grow talent on a scale across AMER.

• Initiate and lead efforts to develop Centers of Excellence within partners, driving solutions-orientated go-to-market services, products and strategies with the company as a key pillar.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of experience in technical Pre-Sales / Solutions Architecture, including 8+ years in a pre-sales leadership position. Ideal candidate will have experience in a similar role leading a partner solution architects org across geos.

• At least 5 years experience building and developing teams across multiple regions.

• Strong understanding of cloud computing, APIs, software architecture, and integration technologies.

• Excellent leadership skills with the ability to inspire and develop high-performing teams.

• Exceptional interpersonal and communication skills, capable of liaising effectively with technical and non-technical stakeholders.

• Proven project management skills with the ability to lead multiple initiatives simultaneously.

• A results-oriented mindset with strong analytical and problem-solving skills.

• Experience in an environment that featured Billing, Payments, fraud solutions, or similar.