Partner Experience Specialist

Join the company that’s building the telemetry infrastructure for the AI era. At the company, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. The company is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Why You’ll Love This Role

The company is looking for a Partner Experience Specialist who will help define, shape, and deliver the company’s Partner facing content, materials, and applications . This is a key role in our ongoing transformation in reimagining, building, and scaling our partner ecosystem to drive revenue and scale.

As An Active Member Of Our Team, You Will…

Shape the future of Partner engagement at the company. Thrive in a high-growth environment, driving innovation and transformation. Your passion will fuel our success as we redefine partner programs, process, and enablement to accelerate the company's global impact.

• Build out our Partner engagement lifecycle as part of the company’s Partner Program

• Drive programs and policies to scale Resale, MSP, SI, Technology Alliances, Cloud Service Providers, and Services partnerships

• Develop collateral/documents and onboarding tools to enhance overall partner experience and communicate to partners.

• Lead evolution of partner experiences and program capabilities through roadmap

• Communicate Partner strategies & events and updates internally to drive alignment throughout the business.

• Help manage and lead Partner specific projects and initiatives that focus on scale and efficiency

• Help own our partner specific tools and drive awareness both internally and externally of the value and use cases

• Assist in program compliance process and communication

• Be willing to take on ad hoc projects or initiatives based on company decisions and priorities

• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

• Proven ownership in Partner Programs, Enablement, or Marketing in the data security and IT spaces

• Demonstrated innovation, thriving in a dynamic, fast-paced environment.

• Experience with Salesforce and PRM’s and/or other similar systems

• Experience in aligning global partner strategy with legal and operations compliance and policy

• 3-5 years experience in partner operations, partner programs, or partner marketing

• Highly organized and detail oriented

• Ability to formulate a partnership vision, strategy, and execution plan

• Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment

• A high degree of honesty, integrity and sound judgment

• BA/BS degree, MBA or Masters degree from a top university a plus

#LI-KJ1

#LI-Remote

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.

In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the the company Corporate Bonus Program.

In addition to a competitive salary, the company also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.

Base Salary Range

$95,000 — $148,000 USD

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the the company herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at the company.io/about-us .