Manager, Software Engineering

ABOUT THE ROLE

The Manager, Engineering Development leads and coordinates one or more product development teams supporting a diverse SaaS platform built primarily on Java and .NET technologies.

This role sits at the intersection of engineering execution and leadership, providing oversight, alignment, and coordination across the software development lifecycle. The Development Manager is responsible for supporting delivery excellence, resource and capacity planning, quality assurance, and effective execution across development teams.

The ideal candidate brings a strong combination of technical knowledge, people leadership, and operational discipline, with the ability to balance day-to-day execution with broader business and product priorities.

SPECIFIC RESPONSIBILITIES

• Lead one or more product development teams through all phases of the software development lifecycle, including technical design, development, testing, deployment, and ongoing delivery.

• Manage development work and priorities in Jira and coordinate requirements, timelines, and dependencies with Product Management.

• Drive resource and schedule alignment across development teams to identify capacity needs, address gaps or conflicts, and optimize the use of available talent and resources.

• Partner closely with Product Managers, Technical Leads, Quality Assurance, Cloud Operations, and other cross-functional partners to ensure coordinated execution across dependencies.

• Contribute to development roadmaps, milestones, delivery plans, and tracking mechanisms to monitor progress, issues, dependencies, and risks.

• Champion AI adoption and AI-driven development practices that improve engineering productivity, quality, and effectiveness.

• Establish and maintain consistency in development practices, timelines, documentation, and stakeholder engagement across assigned teams.

• Provide technical leadership, coaching, and mentoring to developers and support the continued growth and development of team members.

• Manage competing priorities and help ensure development initiatives are delivered effectively and in alignment with product and organizational objectives.

REQUIRED QUALIFICATIONS

• Minimum of 3 years of experience managing a software development team, preferably within a SaaS, enterprise technology, or cloud-based environment.

• Experience working with Java and/or .NET platforms and modern CI/CD development practices.

• Strong understanding of software development lifecycle practices, resource planning, capacity management, and delivery execution.

• Demonstrated ability to manage multiple priorities, dependencies, and timelines and drive initiatives through completion.

• Experience working cross-functionally with Product Management, Quality Assurance, Engineering, and other technical teams.

• Proficiency with development and collaboration tools such as Jira and Confluence.

• Strong communication, stakeholder management, leadership, and problem-solving skills.

DESIRED QUALIFICATIONS

• Experience with Angular, JavaScript, JQuery, or related technologies.

• Experience supporting SaaS platforms and cloud infrastructure or cloud transformation initiatives.

• Experience with AI-enabled development tools or AI-driven engineering practices.

• Experience working with the company Civic Platform.

ABOUT the company

For nearly 20 years, the company has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. The company provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, the company’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The company believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. The company is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING

The annual base salary range for this full-time position is $150,000-$185,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.

The company’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

The company is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

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