Learning and Development Specialist, Remote

The Specialist, L&D supports the People Team in designing and implementing high-impact learning programs. Under the leadership of an L&D Manager, the Specialist, L&D will partner with leaders, key stakeholders, and Subject Matter Experts (SMEs) in business units to support the design, development, implementation and management of learning programs that drive employee performance. The Specialist will leverage experience in adult learning principles to create and manage a wide range of learning interventions and support tools including elearning courses, videos, v/ILT training sessions, job aids, and intranet pages. Learning programs will focus on creating scalable and sustainable learning solutions as the company grows, and tie into critical employee processes such as performance reviews, competency frameworks, and more.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office

Primary Duties

• With manager coaching and guidance, manage learning programs from design to evaluation and implementation.

• Collaborate with Subject Matter Experts (SMEs) and team members to develop and implement learning interventions utilizing a variety of modalities, including AI-assisted content creation and design,  designed to improve employee performance.

• Support the design and application of best-fit learning modalities (elearning, videos, job aids, v/ILT, intranet pages, AI-enabled tools and assistants,  etc) under managerial coaching.

• Serve as facilitator - with manager coaching as needed - for ILV/vILT training sessions, workshops, and other L&D-led events.

• Stay on top of learning trends and technologies, including emerging AI capabilities, and pilot and share effective AI practices with the L&D team and the broader business.

• Flex to support other parts of the L&D organization as priorities and workload shift, including learning design and development surge support, program delivery and facilitation, and learning operations, and perform other duties as required.

Minimum Qualifications

• 3+ years of experience supporting the development and implementation of learning programs.

• Exposure to creating and managing learning across a variety of learning modalities (e-learning creation, video creation/editing, ILT, and informal learning).

• Comfort using generative AI tools (e.g., Claude, Gemini) to draft, edit, and iterate on learning content, with the judgment to review and validate outputs for accuracy, tone, and inclusivity

• Basic communication skills to collaborate within teams and with stakeholders.

• Proficient in use of instructional design models, such as the ADDIE model or similar framework .

• Experience with training facilitation.

• Interest in learning about employee enablement/performance.

• Ability to work collaboratively within a team.

Preferred Qualifications

• Ability to prioritize tasks effectively to ensure timely delivery.

• Excellent written and verbal communication skills, particularly in crafting clear and concise communications.

• Collaborative mindset, able to constructively engage colleagues and integrate feedback to drive success.

• Experience building or refining prompts, assistants, or workflows that improve how learning is created or delivered.

Physical Requirements

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Who We Are

The company PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At the company PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the company mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At the company PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. The company is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at the company are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.