Director, Head of Commercial Learning & Development

The company Biotech is a global biotechnology company dedicated to treating and, one day, curing life-threatening diseases. Headquartered in Bridgewater, New Jersey, we are advancing the next generation of cell therapy through a portfolio of innovative technologies, including autologous, allogeneic, and in vivo cell therapy approaches. Our research spans chimeric antigen receptor T-cell (CAR-T), T-cell receptor (TCR-T), natural killer (NK) cell-based therapies, and other emerging platforms designed to transform the treatment of serious diseases. From our global network of research and development sites, we are committed to discovering and developing safe, effective, and cutting-edge therapies for patients worldwide.

The company Biotech entered into a global collaboration agreement with Johnson & Johnson to jointly develop and commercialize CARVYKTI® (ciltacabtagene autoleucel; cilta-cel). Through this strategic partnership, we combine complementary expertise and capabilities to advance innovative immunotherapies for patients living with multiple myeloma.

The company Biotech is seeking a Director, Head of Commercial Learning & Development as part of the Commercial team based Remotely .

Role Overview

The Director, Head of Commercial Learning & Development will set the strategy, lead the design, and oversee execution of an enterprise commercial learning and capability-building approach, with compelling content for learners in the company commercial field roles, as well as in-house personnel.

This person will sit on the Extended LT and serve as a strategic advisor and integral partner to business operations and commercial leadership.  Key components of this role will include setting the commercial training strategy, leading execution through the training team and partners, developing and monitoring KPIs, and proactively addressing capability and knowledge gaps.

Key Responsibilities

• Set the commercial training and capability-building strategy by identifying clinical, functional, and leadership knowledge gaps across the organization

• Build, develop, and lead a high-performing commercial training team by setting clear priorities, coaching talent, and creating accountability for the delivery of business-impacting learning programs.

• Lead cross-functional development of training programs that drive learning and field success across therapy area, product knowledge, account management, business acumen, customer engagement, and campaign execution.

• Build strong cross-functional internal and external relationships with senior stakeholders, customers, and agencies. Gain alignment on enterprise capability priorities and ensure delivery of timely, high-quality, engaging, and practically applicable learning programs.

• Establish and lead a high-performing network of agency and vendor partners to support the company’s growth

• Own resource planning, prioritization, governance, and visibility of learning work programs to ensure the right cross-functional input, review, approval, and execution.

• Accountable for developing, refining, and embedding a Learning Capabilities Measurement Plan that demonstrates the business and performance impact of learning modules, programs, and frameworks.

• Anticipate and address capability gaps across commercial field teams by directing solutions through the training organization, cross-functional partners, or appropriate channels.

• Accountable for the strategy, development, and delivery of promotional training content, including materials and the copy approval process, for major Oncology events such as ASCO/ASH reviews and product launches.

• Lead the strategy, planning, and delivery of ongoing clinical and sales skills training, including execution at key annual commercial events such as POA and FEM.

• Ensure all training is compliant and aligned with SOPs regarding customer interactions.

• Ensure all facets of training (coaching reports, ride-alongs, knowledge checks, etc.) feed the development of curriculum.

• Maintain an external and customer-facing focus to evaluate innovative training and learning trends and translate them into scalable opportunities to strengthen commercial capabilities.

Requirements

• Bachelor’s Degree required, preferably in Business, Life Sciences, Organizational Leadership, Education, or a related field. Advanced degree (MBA, MS, or equivalent) preferred.

• 12+ years of progressive commercial experience in sales, clinical education, sales training, and/or marketing roles with demonstrated success in-market.

• 10+ years in Commercial Training.

• 7+ years Oncology experience.

• 7+ years of training, capability-building, or commercial leadership experience.

• 5+ years of leading and managing a team.

• Demonstrated experience leading a commercial training function and developing and executing commercial capability strategies across field teams.

• Advanced knowledge of MS Office (Excel, PowerPoint, Word).

• Proven track record of setting strategy, leading teams, and partners, and attaining organizational and personal objectives.

• Proven track record of developing, mentoring, and driving teams toward commons goals and targets.

• Makes decisions that balance a variety of factors, sets a clear direction for others in times of uncertainty and change, and constructively challenges the conventional wisdom or accepted ways of doing things.

• Maintains high standards of performance, and follows through on commitments.

• Executive presence and ability to influence senior internal and external stakeholders on issues that impact the business.

• Demonstrated leadership in instructional design/adult learning, capability building, upskilling, and enterprise change initiatives.

• Strong ability to translate the company’s Oncology therapy area strategy into commercial capability priorities that advance the organization's highest priorities.

• Strong portfolio, budget, resource, and program management skills with the ability to set priorities, establish governance, meet deadlines, and lead multiple strategic initiatives.

• Ability to lead effectively and collaboratively in a matrix environment, demonstrating excellent executive communication, interpersonal, facilitation, and negotiation skills.

• Ability to act with courage, foster teamwork, and create a speak-up culture that celebrates and fosters inclusion and diversity.

• Advanced degree in Business, Life Sciences, Organizational Leadership, Education, or a related field preferred.

• Experience leading a commercial training function or team within Oncology or a specialty pharmaceutical organization.

• Experience developing and executing enterprise-wide commercial capability strategies.

• Experience leading clinical and sales skills training for field-based commercial teams.

• Experience planning and delivering training at major commercial events, including POA, FEM, product launches, and national sales meetings.

• Experience establishing learning measurement frameworks and connecting training outcomes to field performance and business priorities.

• Experience managing agency partners, training budgets, and multiple concurrent learning initiatives.

• Experience supporting the launch or growth of an Oncology product preferred.

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The base pay range below is what the company Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws.

Other Types of Pay: Performance-based bonus and/or equity is available to employees in eligible roles.

Benefits and Paid Time Off: Medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional voluntary benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide voluntary commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

Pay Range (Base Pay)

$193,629 — $254,137 USD

Please note: These benefits are offered exclusively to permanent full-time employees. Contractors are not eligible for benefits through the company Biotech.

Work Authorization & Employment Eligibility

Applicants must be authorized to work in the United States. As part of our commitment to maintaining a lawful workforce and ensuring compliance with federal employment regulations, we participate in the E-Verify program. If you are selected for employment, you will be required to complete the Form I-9 process, and your employment eligibility will be verified through E-Verify in accordance with applicable federal law. We are committed to providing a fair, transparent, and welcoming hiring experience for all candidates.

EEO Statement

It is the policy of the company Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.

Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.

For information related to our privacy notice, please review:  the company Biotech Privacy Notice .