IT Engineer
Company shown to members 🔒 · Remote · Location not stated
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First recorded by Psst: 5 November 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- 3+ years required
- Where you can live
- Location not stated
- Skills and tools
- google workspace, slack, jira, confluence, aws, azure
- Degree or licence
- Mentioned (bachelor)
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Job details
- Where you can work
- Location not stated
- Employment type
- Not stated by the employer
- Advertised pay
- Not stated by the employer
- Experience
- 3+ years required
- Employer publication date
- 4 November 2026
- First recorded by Psst
- 5 November 2026
- Last checked at the source
- 10 November 2026
About the job
Role Purpose
The IT Engineer serves as a remote support expert for global requests This role is the local go-to person for all IT and facilities matters, including coordination with different departments for IT support.
Role Value
The IT Engineer is impactful at the company because of Global IT’s Mission to empower employees to do their very best work. The IT Engineer is both a remote support expert and a local go-to person for IT facilities.
Responsibilities
- Resolve global IT tickets across Tier 1, Tier 2
- Active Directory, Azure Cloud Ops, and AWS admin
- Endpoint management using JAMF for Mac, InTune for Windows,
- Okta admin for SSO and MFA
- Google Workspace and Slack app admin
- Atlassian (JIRA and Confluence) duties as assigned
- Documentation of SOPs and workflows and keeping knowledge up to date in Confluence and Google Docs
- Manage onsite IT inventory (laptops, peripherals, security, tracking)
- Handle warranty repairs & vendor coordination
- Provision new devices (setup, configuration, deployment)
- Manage asset collection for exit cases and perform secure data wiping
- Provide remote IT support
- Act as POC for internet/network issues; coordinate with vendor
- This role will be required to be in the Vienna office 3 days a week, with travel to the London office when required.
- Duties as assigned
Experience and Qualifications
- Bachelor’s degree or equivalent experience
- At least 3+ years experience in IT
- Core Technical skills: troubleshooting systems, IT hardware, SaaS / Cloud environments, installed software
- Relevant tools: Google Workspace, Slack, JIRA, Confluence, Active
- Directory, JAMF, InTune, Azure Cloud, AWS Cloud, OKTA
- Communication skills: must have a can-do attitude, hands on, action oriented, and delivery focused. Written and verbal communication skills are key.
Compensation
We offer an annual full-time salary (38.5 hr week) of min 57,000 EUR gross, with a possible overpayment depending on qualifications and experience.
Example Objectives
- Reduce MTTR for IT tickets
- Increase internal customer satisfaction
- Assess, organize, and contribute to documentation
Progression
The company uses online training tools that include course and may include webinars or other programs. As an IT professional your career is yours, and the company will aid in your development.
The company Values
IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities
The company is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
About the company
The company is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.
The company is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
We will only use your personal information in connection with the company’s application, recruitment, and hiring processes, as described in the company’s Applicant Privacy Notice. If you have any questions or comments, please send an email to [link for members] .
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