IB Sales Manager (Mandarin Speaking, Remote)

The company Overview

Established in 1997, the company is an international powerhouse with over 28 years of financial markets expertise.

Over the years, the company has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘the company’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.

A firm believer in the power of sports to inspire, empower and push for success, the company is the Official Online Trading Partner of Audi Revolut F1® Team.

The company in Numbers

• 28+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for the company)
• 300+ tradable assets (through the company)

The company is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.

Job Overview

The IB Manager will be responsible for developing and maintaining strong client relationships, promoting forex products and services, and conducting market research to provide insightful analysis. You will assist clients with account opening and trading, handle inquiries, and resolve issues efficiently.

Main Responsibilities

• Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.

• Promote forex products and services to potential clients via phone and email communication.

• Conduct research on market trends and provide insightful market analysis to clients.

• Assist clients with account opening and trading forex.

• Handle customer inquiries and resolve any issues in a timely and efficient manner.

• Collaborate with team members to achieve sales targets and revenue goals.

• Maintain accurate records of client interactions and sales activities.

• Actively present company products and services to agents, Introducing Brokers (IBs), and customers.

• Increase sales from potential customers and search for agents and IBs.

• Stay up to date with industry trends and best practices.

Requirements

• Degree in Finance, Economics, Marketing or any other relevant field.

• At least 2-3 years of experience in business development in the Forex, FinTech, Crypto industry or other related industry.

• Excellent command of Mandarin and English language.

• Knowledge of hedging and liquidity products.

• Strong understanding of fundamental product knowledge and market structure.

Benefits

• 10 working days of annual leave

• Udemy Business unlimited membership

• Professional and personal development opportunities in a fast-growing environment

The company is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.