Hotel Sales Specialist - Remote (USA)

Sales Specialist Role

About Gillis

At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you.

Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, “How can this be done better?” and “How can we provide more value?”

O vervie w

• The Sales Specialist will qualify new business prospects and respond to leads quickly, helping hotel clients generate revenue sooner, shorten the sales cycle, and strengthen client and Regional Director of Sales retention.

• This position is home-based and reports to the Manager of New Client Implementation.

What’s in it for you?

• Position is home-based (remote) during client’s business hours and requires occasional travel for in-market visits.

• Working within a fun and fast-paced environment, Gillis’ culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees.

• Base salary ($60,000 USD), quarterly incentives and an annual profit-sharing bonus.

• 31 paid days off annually:

• 15 accrued PTO days per year

• 13 Holidays/Gillis Days

• 3 Wellness Days

• Comprehensive benefits package.

• Team offsites.

Responsibilities

• Qualifying New Business Prospects : Identify, qualify, and nurture new business prospects to support sales team in driving new business for our hotel clients. Focus on asking strategic questions to advance the prospects, gather relevant business information, and build a steady pipeline of qualified leads. The Sales Specialist plays a crucial role in supporting the sales team.

• Lead Generation : Proactively identify and research prospective leads in target segments such as corporate travel managers, construction, 3rd party providers, and government.

• Accelerate the Sales Cycle: Identify and target top producing accounts and market segments/lead sources that will result in quick wins.

• Qualification & Nurturing : Reach out to leads via phone, email, and other digital channels to qualify interest, assess needs, and convert leads into potential clients.

• Pipeline Management : Maintain accurate and organized records in the CRM, tracking lead status and scheduling follow-ups to ensure consistent engagement.

• Complete Business Cases for upcoming and/or renewal of RFP’s.

What You’ll Bring

• 2 consecutive years of select-service hotel guestroom sales experience across all market segments; multi-property sales experience preferred.

• Proven ability to generate new business, grow market share, and achieve revenue goals.

• Strong knowledge of hotel sales strategies, RFP processes, brand tools, account management, and hotel operations.

• Experience building trusted relationships with hotel owners, General Managers, and key local accounts.

• Proficiency with Salesforce (or similar CRM) to manage your sales pipeline, Microsoft Office, AI tools, and sales technology.

• Excellent communication, organization, and presentation skills, with the ability to manage priorities and deliver results in a remote, fast-paced environment.

• Ability to work at a computer and participate in virtual meetings for extended periods.

• Reside in the United States and able to travel for client visits approximately 2-4 times annually.

Our Commitment to Fair Hiring

• At Gillis, we may use technology, including AI, to support aspects of our recruitment process; however, all interviews and hiring decisions are conducted by people.

• Gillis is committed to fostering an inclusive and accessible workplace. Accommodations are available through the recruitment process upon request.