Director, Strategic Partnerships

About The Role

As the company rapidly scales, we are looking for an experienced Commercial leader to drive growth through strategic partnerships and channels. This person will have a unique opportunity to shape the partner distribution strategy and lead high-impact deals with significant revenue potential.

The role will have a regional remit, with focus on aggregators (captives, private equity firms, PEOs, TPAs, and coalitions) that are a fit for the company’s transparent PBM model and Navigation offering. Responsibilities will range from partnership targeting, vetting, pipeline development through contract negotiation, with the goal of establishing preferred relationships that drive ongoing committed pipeline and revenue growth. This role will lead Partnership Manager(s), who drive the ongoing health and success of the established partnership (ongoing relationship health, partnership performance, metrics tracking, etc)

This position will include travel as necessary to manage the business objectives of the role.

Key Responsibilities

• Establish net new relationships with partner companies and nurture them toward contracted relationships with shared and committed commercialization goals

• Expand existing opportunities / relationships and bring a fresh perspective to further accelerate them

• Build relationships with key stakeholders and executives across partners and work with them to drive awareness and growth strategies

• Manage all commercial processes with prospective partners, including but not limited to: initial discovery/capabilities meetings, Request for Proposal (RFP), finalist pitches, price negotiation and contracting, hand-off to Implementation and Client Management, and ongoing growth strategy

• Collaborate with internal teams, including Product, Analytics, Clinical, Operations, Implementation and others, to scope new opportunities and design optimal partner setup

• Collaborate with the Client Management team to ensure successful ongoing management of strategic partner accounts once established

• Contribute to the product roadmap and commercial strategy by surfacing feedback from partners and the market

• Track activity in Salesforce and provide pipeline visibility through reporting / updates

Education and Experience

• Bachelor’s Degree Required

• 10-15+ year background in healthcare industry and/or benefits consulting (with PBM fluency)

• Deep expertise developing and managing partnerships

• “Builder” experience and mindset

• Strategic thinker that is continuously looking to drive toward strong and high performing partnerships

• History of consistently attaining / exceeding growth metrics

• Tenacious attitude in the face of challenges or unexpected obstacles

• Proven organization, time management, and prioritization skills to manage multiple relationships and opportunities in various phases of the sales process

• Excellent communication skills, organization, and strong follow-through

• Comfort with the ambiguity of a fast-paced startup – ability to innovate and solve problems creatively

• Collaborative mindset and pride in championing deals internally and externally

COMPENSATION:  $144,000 - $180,000 annually, in addition to bonus and equity

Compensation offered will be determined by geographic location, experience, and qualifications.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), the company wants to inform potential candidates that we will only contact them from the @ rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT the company

The company is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. The company is a front door to healthcare, giving patients the tools they need along with on-demand access to the company health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, the company has raised over $300mm from investors including Khosla Ventures, Thrive Capital, Francisco Partners, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

• We are human, first

Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

• We redefine what is possible

We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

• We debate then commit

We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

• We cultivate grit

Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

• We seek to delight

Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

The company is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.