Director, Channels & Content

At the company, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it’s at the heart of the company employment experience.

Who We Are

At the company, we’re experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners’ most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. lues superior customer service skills, innovation, and hard work. We’ll also provide you with abundant opportunities for professional growth and giving back.

While the role is remote, we currently only hire selected candidates from the following states: AL, FL, GA, IN, KS, LA, MA, MD, MI, NC, OK, RI, TN, and TX.

How You'll Contribute to the Team

The Director, Channels & Content leads enterprise-wide content strategy, creation, and channel publishing for the company. This role oversees the development of original, high-quality content that strengthens the company brand authority, elevates thought leadership, and informs and inspires key audiences, including DOD, industry, residents, and media. The Director also manages channel publishing and platform maintenance, including web, social, digital assets, and other owned channels, ensuring consistency in brand voice, editorial standards, and user experience across the enterprise. This role operates in alignment with the company enterprise goals, culture, and partnership model, and collaborates closely with executive leadership and key stakeholders to deliver enterprise-level content impact.

Primary Responsibilities Include

• Lead the enterprise content strategy, ensuring alignment with business goals, the company brand positioning, and go-to-market needs.

• Produce and oversee the creation of original, high-impact content including articles, press releases, briefs, reports, testimonials, social posts, advertising, video scripts, and long- and short-form narratives.

• Maintain editorial excellence by ensuring content is original, insightful, authentic, and consistent with the company brand voice and standards.

• Oversee enterprise channel publishing and platform maintenance, including website updates, digital asset distribution, content calendars, and brand-owned channel management.

• Develop content that supports demand generation, digital marketing, product and program launches, executive visibility, strategic events, and installation-level outreach.

• Collaborate with business units and operational teams and executive leadership to ensure narrative clarity, message alignment, and accurate representation of enterprise priorities.

• Use data-driven insights to refine content strategy, improve content quality, and increase reach and engagement across channels.

• Identify and refine target audiences for enterprise content using analytics, strategic understanding of stakeholder needs, and the company partnership principles.

• Manage third-party agencies, contractors, and creative partners to scale content capabilities while maintaining quality, editorial control, and compliance with the company standards

• Maintain enterprise editorial standards, content governance, and brand voice guidelines ensuring all content reflects the company culture, ethics, and organizational values.

• Champion cross-functional collaboration and alignment to maximize enterprise-wide impact of content initiatives.

• Ensure compliance with all corporate, legal, and regulatory guidelines, including Department of Defense or other government-related standards where applicable.

• Promote and model the company culture and philosophy across the content team and enterprise stakeholders, fostering accountability, engagement, and high performance.

Role Specific Requirements Include

• 15+ years of experience in content creation, editorial leadership, brand journalism, or marketing communications; public sector or government experience preferred.

• Proven success developing enterprise-level content strategies that strengthen brand authority, drive measurable engagement and align with enterprise objectives.

• Exceptional writing, editing, and storytelling skills with a portfolio demonstrating multi-format content across digital, social, and traditional platforms.

• Strong understanding of digital content strategy, channel publishing, website maintenance, SEO considerations, and audience-centric storytelling.

• Experience managing editorial calendars, content governance, cross-platform distribution, and third-party creative partners.

• Ability to collaborate effectively with cross-functional teams, senior leaders, and subject matter experts.

• Strategic thinker with the ability to translate complex topics into clear, compelling, audience-appropriate narratives.

• Strong project management skills and ability to manage multiple content streams simultaneously while maintaining quality and compliance.

• Demonstrated ability to foster a culture of accountability, engagement, and continuous improvement within the team.

Competencies

• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

• Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

• Influence - Impacts others' thinking, decisions, or behavior through inclusive practices and relationship building. Drives action through influence, often without authority.

• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

• Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

• Dynamic Learning Mindset - Continuously seeks opportunities to learn, questions the applicability of past approaches in the current environment, owns growth, and embraces failure as a learning opportunity.

Exceptional Benefits for Exceptional Team Members

The salary range for this position is estimated to be $150,000 to $165,000 per year, depending on experience, skills, qualifications, and work location. This position is eligible for a discretionary target incentive of up to 20% of the base salary

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

The company employees are eligible for

• A choice between two benefit-rich medical, dental and vision plans

• 401(k) with immediate 100% vesting and up to a 4% contribution match

• Generous paid time off that increases throughout your career

• 12 paid holidays

• Paid time off to volunteer

• 100% paid life and AD&D insurance

• Company paid short-term and long-term disability coverage

• Parental Leave

• Military Leave

• Flexible Spending Accounts (Health and Dependent Care)

• Complimentary Employee Assistance Program

• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

The company (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about  the company’ External Recruiting Policy .

Thank you for your interest.