Content & Engagement Manager

Content & Engagement Manager

Position: Full-Time

Location: Remote

OVERVIEW

The company is seeking a Content & Engagement Manager to support content development, publishing, and community engagement within a Pod. In this role, you will help manage day-to-day social content execution, support audience engagement strategy, maintain brand voice consistency, and collaborate closely with cross-functional teams to deliver cohesive social programs.

Reporting to a Senior Content & Engagement Manager or Associate Director of C&E, you bring strong platform instincts, attention to detail, and an enthusiasm for social culture. You will support content planning, calendar execution, real-time engagement, and publishing workflows that drive brand relevance and performance.

Content & Engagement Managers are the face and voice of today’s largest brands. They are social media experts, master storytellers, brand strategists, content producers, and publishers all in one. Applicants should be passionate about the digital-social landscape, always thinking about how people and brands can connect, and excited to join a team that fosters growth and creativity.

A BIT ABOUT US

The company creates content and campaigns for the world’s most exciting brands. We win awards, make headlines, shatter engagement numbers and celebrate the journey along the way. It’s why companies like Netflix, Amazon, Spotify, and Intuit come to us again and again.

We’re fully remote with hubs in New York, Denver, and LA, and a presence all across the US. We believe collaboration is what takes our work from good to great, and at times, even to legendary status. We champion diverse opinions and creativity in every department, and provide professional development and learning opportunities with the goal of helping you discover your best work today, and learn how to make it even better in the future.

KEY FOCUS AREAS

Pod & Cross-Functional Collaboration

• Support C&E needs within the Pod, collaborating with Account, Creative, Strategy, Project Management, Influencer, Paid Media, and Analytics partners.

• Participate in Pod rituals (standups, reviews, planning sessions) and provide updates on content status, timing, and engagement needs.

• Help maintain day-to-day clarity around content execution, publishing steps, and engagement tasks.

• Ensure C&E workflows integrate smoothly with Creative, Strategy, PM, and production partners.

• Support senior C&E team members by helping maintain documentation, content trackers, and team resources.

• Provide thoughtful feedback and collaborate with peers to deliver high-quality content.

• Contribute positively to team culture through organization, communication, and reliability.

Discipline Execution

• Execute Pod-specific workflows including publishing, content calendars, and community response frameworks.

• Maintain quality control for accuracy, tone, and brand alignment across assigned deliverables.

• Flag issues, risks, or platform considerations to senior C&E team members.

• Speak confidently to platform best practices, native trends, features, and updates across major platforms, and translate them into actionable recommendations for the brand.

• Develop POVs tailored to clients from start to finish, with support from senior C&E leadership.

Content & Calendar Management

• Manage day-to-day content calendars across assigned platforms.

• Build drafts, source assets, update links/docs, and ensure alignment to strategy and brand voice.

• Write and adapt copy in a brand’s voice across platforms, including TikTok + IG nuances.

• Support planning for seasonal, cultural, and reactive content moments.

• Collaborate with Creative partners by providing context, platform guidance, and executional needs.

• Support the creation of content briefs and collaborate with Creative, Strategy, and Data & Insights to ensure content is informed by performance, trends, and client objectives.

• Help plan key dates, cultural moments, and strategic beats within the content calendar.

• Monitor client approvals to prevent publishing delays and communicate timing updates to internal teams.

• Recommend adjustments to the calendar when approvals or production timelines shift.

Engagement Execution & Brand Stewardship

• Execute community management using approved brand voice guidelines and tone frameworks.

• Surface notable conversations, risks, and opportunities to senior C&E leads.

• Support development of community POVs and escalation documentation.

• Identify culturally relevant, real-time engagement opportunities and route for approval.

Social Reporting & Insights

• Pull data cutdowns, screenshots, examples, and qualitative observations for reporting.

• Help synthesize learnings with direction from senior C&E and Analytics partners.

QUALIFICATIONS + KEY FOCUS AREAS

• 3+ years experience in social content creation, community management, or publishing.

• Strong working knowledge of major platforms (IG, TikTok, YouTube, Pinterest, X).

• Experience supporting content calendars, drafting posts, monitoring comments, and executing publishing workflows.

• Strong writing skills and the ability to adopt brand voice consistently.

• Comfort collaborating across cross-functional teams.

• Familiarity with tools such as Asana, Airtable, Sprinklr, Dash Hudson, Canva, and Figma.

• A creative background is welcome (no formal requirements).

• Passionate about pop culture and social media trends; actively follows category trends, platform features, and breakthrough social campaigns.

• Strong analytical and strategic thinking skills; ability to understand what works vs. what doesn’t.

• Experience preparing client-ready documents or communications.

• Ability to work flexible hours (weekends, holidays, early mornings/evenings) when needed for real-time culture.

IDEAL QUALITIES

• Highly organized, detail-oriented, and reliable.

• Strong communicator who can adapt tone quickly and accurately.

• Curious about social culture, eager to learn, and proactive in surfacing new ideas.

• A collaborative team player who contributes positively to Pod culture.

• Comfortable in fast-paced environments with shifting priorities.

• Treats the client’s business with care, ownership, and pride.

Benefits & Perks

The company’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide.

As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow.

• 100% employer contribution for health (base plan), vision, and dental

• 401K Retirement Plan with Company Match

• Short and Long Term Disability

• Life Insurance & AD&D

• Paid Parental Leave

• Fully-Remote Agency

• Flexible Paid Time Off

• Take-As-You-Need Paid Time Off

• Take-As-You-Need Paid Mental Health Days

• 10 days minimum required off per year

• Company Paid Holidays

• Week-Long Winter Agency Closure

• Support for continued education

• New Business Referral Bonus

• Movement Journey Program -  Stipend for personal growth

• Health and Wellness Program

• WeWork Membership

• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees

• Employee Resource Groups

SALARY & COMPENSATION

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of the company’s total compensation package for employees.  Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. The company prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company.

Pay Range : $75,000 - $85,000 salary per year

The company is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. The company is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply.

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the company’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.