Compliance Investigations Manager

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About the company

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world's leading financial institutions, like PayPal, Venmo, Mastercard, Interactive Brokers and Charles Schwab.

About the team

The Compliance team at the company plays a vital role in ensuring the company adheres to global regulatory standards across financial products and services. This team tackles complex challenges such as AML, sanctions, and transaction monitoring, all while ensuring a robust compliance framework in a rapidly evolving crypto and fintech landscape. By safeguarding the company against regulatory risks, the team is essential in helping the company achieve its mission of creating a more transparent and efficient financial ecosystem.

About the role

The Compliance Investigations Manager will lead the execution of core compliance objectives, including financial crime investigations and regulatory reporting. In addition to operational leadership, the Compliance Investigations Manager will play a key role in driving strategic compliance initiatives aimed at strengthening the company’ financial crime prevention framework. This includes contributing to the design and execution of long-term compliance strategies, enhancing investigative processes through automation and analytics, and ensuring the program evolves in step with regulatory expectations and business innovation.

What you'll do

• Oversee implementation of operational objectives of the Compliance Investigations program

• Scale the compliance operations investigations team to support business growth in line with sustainable risk management and compliance support

• Manage and develop key metrics to determine the health of the compliance investigations program

• Oversee end-to-end investigations on a range of cases triggered from KYC/CDD, sanctions screening, transaction monitoring and blockchain analytics.

• Lead a high-performing team while fostering a culture of accountability, continuous learning, and professional growth within Compliance Operations

• Evaluate ongoing technology utilized in the investigations process including but not limited to automation

• Be a senior member of the Compliance team where you help to guide and provide support to the other workstreams

• Support the Compliance Operations team through occasional weekend duty, as business needs require

About you

• 6+ years of experience in Transaction Monitoring and Investigations operations processes including hands on experience executing investigations and drafting suspicious activity reports

• 4+ years of financial crime compliance team management experience

• A fundamental understanding of AML, KYC and Sanctions regulations

• Strong writing capabilities where deliverables are to be reviewed by regulators, auditors and law enforcement

• Experience managing operational data sets including reporting KPIs/KRIs to leadership

• Excellent stakeholder management and communication skills, with the ability to work cross-functionally

• Ability to develop and implement process improvements based on business initiatives and compliance insights.

Important Notice for the company Applicants

Fraudulent accounts sometimes pose as the company recruiters on LinkedIn and other platforms, and fake websites sometimes impersonate our careers site. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information.

To verify a legitimate the company opportunity

• Our only official careers site is the company [link for members]

• We only use [link for members] [link for members] email addresses

• We never ask for payment or financial details to apply, interview, or work here

• For technical roles, we do not perform a coding interview without prior screening by our engineering team

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