Channel Account Manager | SHI

At the company, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #Onethe company.

What you’ll do at the company

At the company, we empower people to be their best selves and do their best work. The Channel Account Manager is responsible for providing direct support for the sales strategy and execution designed to drive incremental revenue via channel partners.

Ideal candidates will be based in Austin, TX, or New Jersey to align with team and business needs.

What you can expect to do in this role

• Attain assigned sales targets and/or other key measures of success

• Develop and execute a business plan in partnership with Apple channel team to dramatically grow channel-created business with assigned partners

• Identify, enable and support Apple channel sales and marketing team members and their partner activities

• Develop an appropriate strategy for assigned partners and lead and manage team members responsible for these partners

• Develop targeted campaigns, success metrics and investment cases with Apple and assigned partners to grow channel-sourced opportunities

• Work with Channel Marketing team to create relevant content for partner sales enablement

• Provide resolution for partner/customer issues, and engage the company sales teams where appropriate, ensuring follow through by appropriate the company employees

• Identify end customer business and technical needs relative to the company features and benefits, and communicate opportunities for improvement to Product Management

• Attend appropriate events/tradeshows to engage partner sellers and communicate the the company value to their customers and prospects

• Create measurable and timely objectives, strategies and pertinent campaigns to achieve desired business outcomes, reflected in a jointly developed business plan with the partner that is in-sync with partner and the company objectives.

• Lead the partner marketing strategy, collaborate with the company channel marking on campaign development and execution tied to business plan objectives

• Execute on business plan, course correct as needed and report results to the company leadership

• Create an environment where all job responsibilities are in alignment with the core values, mission and purpose of the the company organization

• Foster a workplace with the highest moral, ethical, and legal standards to deliver an environment that promotes respect, innovation and creativity

• Model a positive, inclusive workplace – one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work

• Provide clear vision, strategies, support, and expectations to ensure employees are able to learn, grow and expand their skills, perspectives and experiences to help grow the company.

What we are looking for

• Minimum of 1-2 years of people management experience(Required)

• Minimum of 3-4 years of channel/industry experience(Required)

• Experience working with SHI(Required)

• Ability to recruit, manage and motivate a partner account team

• Proven track record in sales, with demonstrated quota achievement(Required)

• Channel sales and software experience with deep understanding of partner ecosystems and routes to market

• Ability to effectively present business and technical concepts to all levels of a partner or end-customer organization

• Knowledge of financial terms and concepts to understand the partner’s business and to justify investments in the partner

• Find, create and foster relationships across all organizational levels: Partners, Apple, the company

• Mastery of industry trends around Apple, mobility, security and other relevant fields.

• Ability to lead partner conversations to establish the company's unique value proposition as it pertains to partners and Apple's priorities

• Working experience with Salesforce

• Excellent interpersonal, communication and presentation skills

• Enthusiastically accept new challenges and lead by example

• Experience working in the Apple channel ecosystem (Preferred)

Education & Certifications

• HS Diploma / GED Degree (Required)

• Bachelor’s degree (preferred)

• A combination of relevant experience and education may be considered

How we help you reach your best potential

• Named a 2025 Best Companies to Work For by U.S. News

• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

• Named one of Forbes Most Trusted Companies in 2024

• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at the company

• We train and then we give you the room to grow. Our the companys can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

• You don’t have to be a techie to be a the company. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about the company

• We set achievable targets, help each other out, and share best practices across the team.

• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

Pay Transparency

At the company, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

For sales and commission-based roles, we post On-Target Earnings (OTE), which includes base salary plus estimated commission based on achieving 100% of performance targets. Commission is not guaranteed and varies based on individual performance results.

The national pay transparency range below represents all U.S. locations and accounts for geographic differences in pay, resulting in a broader range.

National Pay Transparency Range

$81,800 — $187,580 USD

What it means to be a the company?

We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #Onethe company – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does the company do?

The company extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With the company, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 the company strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #Onethe company

The company is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. The company is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [link for members]