Associate Director, Pitch Management

Job Summary

The Associate Director, Pitch Management (Europe) is a dynamic, detail-oriented leader who thrives in a fast-paced, team-driven environment and is committed to delivering excellence at every stage of the new business pitch journey. This position is responsible for the end-to-end orchestration of pitches for our European clients, working closely with pitch leads, account teams, strategists, creatives, and senior leadership.

As a collaborative and solutions-focused leader, you will drive pitch excellence during the agency’s most high-stakes growth opportunities in the European market. You will ensure every new business touchpoint is efficient, strategically sound, and flawlessly executed. This role is critical to defining how the agency wins in Europe, requiring you to think creatively, anticipate challenges, and keep cross-functional teams moving forward and on track.

Key Responsibilities

• Manage the end-to-end orchestration of new business pitches and RFI/RFP responses for European opportunities, partnering with pitch leads and cross-functional teams to deliver cohesive, compelling presentations.

• Manage pitch logistics, including overseeing timelines, team workflows, budget tracking, and vendor coordination to ensure seamless delivery under fast-paced deadlines.

• Serve as the connected tissue, aligning internal stakeholders, driving accountability, and ensuring messaging consistency tailored to the European market.

• Conduct background research on prospective clients, competitors, and regional industry trends to help the pitch team tailor its strategy and messaging.

• In partnership with the pitch lead, coordinate the quality control of all materials, including case studies, capabilities decks, and credentials, ensuring accuracy, relevance, and brand consistency.

• Take ownership of all financial documents in a pitch, coordinating with inline Client Services and Project Management teams.

• Optimize pitch operations through process improvements, AI-enabled efficiencies, and the management of knowledge-sharing tools and client-facing deliverables.

• Maintain a pulse on agency capabilities, past performance, and credentials to proactively package insights for future opportunities.

• Work collaboratively with US colleagues as required for integrated pitches, requiring flexibility to accommodate different time zones within reason.

Requirements

• 3+ years of experience in new business, pitch/project management, or growth operations within an advertising, healthcare marketing, or communications agency.

• Experience with the pharmaceutical industry and the healthcare marketing landscape in Europe is strongly preferred.

• Exceptional organizational, project management, and communication skills, with a proven ability to manage multiple high-stakes priorities and adapt to changing demands.

• Experience managing complex pitches with cross-functional teams under tight deadlines, bringing a sense of calm, clarity, and structure to fast-moving projects.

• Deep understanding of pharmaceutical marketing and medical communications.

• Collaborative, agile, and resilient—able to build consensus, inspire teams, and deliver results under pressure.

• Technically savvy, with experience in workflow management (e.g., Workfront), CRM (e.g., Salesforce), SharePoint, and procurement platforms being a plus.

• Passionate about driving agency growth and shaping the future of healthcare marketing in Europe.

• Potential of travel required to support pitches.

• This is a virtual role, but may be asked to be in-office as needed and for community days, depending on whether the candidate’s location is near one of our physical offices.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate  I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting the company. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know the company would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at the company.

From the company’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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At the company, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about the company, our people, clients and most importantly, the patients we serve.   We are the company.