Senior Manager, Obligations Management

ABOUT the company

The company is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles [link for members] to see it in full.

HOW YOU'LL MAKE IMPACT

As the Senior Manager, Obligations Management, you'll manage and continue to develop the central governance infrastructure used to identify, catalogue, and track regulatory and financial partner requirements across the company’s global footprint. You’ll translate complex requirements into a structured, data-driven, and audit-ready compliance inventory that supports consistent execution across a distributed global organization.

• Own and continuously improve the Global Obligations Register, cataloguing international regulatory rules, statutory requirements, and Tier 1 financial partner obligations alongside their compliance controls.

• Partner with Risk and Compliance stakeholders to structure mapped controls and reporting obligations for effective independent monitoring, validation, and testing.

• Manage and evolve the central global RFI knowledge base, synthesising input from Regulatory Compliance teams and curating consistent, well-supported evidence portfolios for banking partners and regulatory bodies.

• Maintain the global central audit register, tracking internal audit findings, external examination gaps, and material regulatory issues while driving accountability for remediation and verified closure.

• Partner with Regulatory Legal teams to incorporate legal interpretations and horizon-scanning insights, keeping the obligations registry current and reducing the risk of compliance gaps or control drift.

• Establish and improve operating procedures, data standards, governance routines, and reporting for obligations management, RFI responses, and audit issue tracking.

• Identify opportunities to replace manual trackers and spreadsheet dependencies with scalable GRC tooling, workflow automation, and compliance dashboards, supporting implementation and adoption with relevant stakeholders.

• Coordinate and influence regional and cross-functional contributors to maintain consistent central standards while reflecting local regulatory requirements.

• Produce clear management reporting and concise analysis on obligations coverage, control mapping, RFI readiness, audit issues, remediation progress, and emerging risks.

This is a remote role based in Birmingham, UK.

WHAT WE'RE LOOKING FOR

Essentials

• 8 to 10+ years of experience in corporate governance, regulatory compliance, internal audit, operational risk management, or a related discipline within a highly regulated financial services, fintech, or banking environment.

• 3+ years of experience managing a compliance inventory, regulatory obligations framework, audit issue program, RFI process, or GRC work stream in a multi-jurisdictional environment.

• Demonstrated experience building or maintaining compliance matrices, mapping internal controls to regulatory requirements, managing audit or examination issues, and coordinating evidence or RFI responses.

• Strong ability to translate complex regulatory or legal requirements into clear processes, data structures, ownership models, and actionable reporting.

• A high-ownership, systematic approach to problem-solving, with strong written communication and corporate drafting skills.

• Proven ability to influence and coordinate regional and cross-functional teams in a global, matrixed organization without relying solely on formal authority.

• Experience improving operational processes and implementing practical tooling, workflows, or reporting solutions in a fast-growing environment.

Preferred

• Bachelor’s degree in Law, Public Policy, Risk Management, Business Administration, or a related analytical discipline.

• Juris Doctor, Master of Laws, or a master’s degree in Regulatory Compliance, Risk Management, or Business Administration.

• Professional designation such as Certified Anti-Money Laundering Specialist, Certified Internal Auditor, or an equivalent GRC-related credential.

• Experience working within a high-growth cross-border payments company, top-tier neobank, or API-driven digital platform handling high volumes of regulated transactions.

• Direct experience selecting, deploying, or configuring Governance, Risk, and Compliance software to support regulatory mapping, evidence management, issue remediation, or workflow automation.

• Experience leading projects or mentoring colleagues in obligations management, regulatory change management, compliance operations, audit, or related programs.

YOU'LL THRIVE HERE IF

• You’re comfortable making decisions with incomplete information and moving quickly anyway.

• You enjoy working closely with people across multiple countries and time zones as part of one connected, global team, including flexing your hours occasionally to make that connection work.

• You’re comfortable operating across time zones with a globally distributed team, including colleagues based in APAC and EMEA.

• You connect dots across functions and hold the big picture without losing grip on the details.

• You simplify complexity rather than hiding behind it.

LEARN MORE ABOUT YOUR TEAM

Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform.

As the company grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance.Z

It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions.

If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that the company will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an [link for members] [link for members] email address. Please apply only through the company [link for members] or our official LinkedIn page.

The company does not accept unsolicited resumes from search firms/recruiters. The company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to the company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

The company is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at the company is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.