Accounts Receivable Manager

The company is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for our clients.

The Accounts Receivable Manager will play a critical role in stabilizing and scaling the company’s order-to-cash operations as we continue to grow globally. Based in the Philippines, this role will report directly to the Controller and lead the AR team, working closely with the core finance team in the Philippines, the Costa Rica-based AR Associates, and Sales and Operations leaders across regions.

This is a highly visible role for someone who thrives in fast-paced, PE-backed environments and enjoys balancing team leadership with hands-on process improvement.

What You’ll Do

• Manage the AR team’s workload, priorities, and performance, setting team-level KPIs and holding the team accountable to them.

• Define, update, and enforce AR SOPs covering invoicing, rebates, cash application, collections, and dispute handling.

• Review and approve client invoices, ensuring accuracy, alignment with contract terms, and timeliness.

• Own ageing, collections, and days sales outstanding (DSO), including dispute resolution and regular AR reporting to Finance leadership.

• Oversee the month-end sales accruals process and support the AR close, including unbilled revenue and reconciliations.

• Approve exceptions such as credit memos and write-offs in line with policy and delegation of authority.

• Approve new client setup and ensure onboarding is aligned with SOPs and billing requirements.

• Coordinate with Sales and Operations on contract terms and provide input on client contract templates.

• Participate in cash flow forecasting by providing collections forecasts and ageing risk assessments.

• Drive automation and process improvement across the AR function, including workflow redesign and ageing cleanup.

• Act as the escalation point for complex or sensitive client billing and collections issues.

• Support internal and external audits with AR schedules, reconciliations, and documentation.

• Hire, train, coach, and develop AR staff; delegate and review work; prepare and administer performance reviews.

• Support integration efforts of acquired and legacy entities.

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, or a related field (CPA strongly preferred)

• Minimum of 5 years of progressive experience in accounts receivable, billing, or order-to-cash, including people management

• Fluent in english business communication

• Proven track record of owning collections and improving DSO and ageing in a high-volume environment

• Experience defining SOPs and internal controls for an AR function

• Strong experience with ERP, billing, and reporting systems in a growth environment (QuickBooks, Xero, and Zoho experience preferred)

• Experience working with US and global finance teams and with Sales and Operations stakeholders

• Experience in a multi-entity, agency, or professional services environment preferred

• Experience in a private equity–backed company strongly preferred

• Experience working closely with audit firms and external advisors

• Data-driven decision maker with strong analytical, coaching, and communication skills

Why Join the company?

The company is proud to be recognized as one of  Digiday’s Best Employers for Remote Employees . We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture.

You’ll join a globally connected, award-winning team that values

• 💰  Competitive compensation - aligned to experience and market benchmarks

• 🌎  Global collaboration  - working with experts across regions and time zones

• 🚀  Career growth and development  - opportunities to evolve as we scale

• 🏝️  5-Year Sabbatical  +  Travel Stipend  - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring

• 💬  Positive-energy culture  - grounded in respect, inclusion, and accountability

• 🏆  Meaningful impact  helping some of the world’s most progressive brands grow