1162 - Cisco ThousandEyes Architect

We Make Remote Work Remarkable • TopTalent from LatAm

Hello! We are the company, a Talent-as-a-Service. The company bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

We need an English-proficient Cisco ThousandEyes Architect , based in no, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities

• Lead discovery workshops and architecture assessments to design Cisco ThousandEyes solutions (Cloud, Enterprise, and Endpoint Agent placement; test strategy; alerting architecture) aligned to client business and network topology.

• Serve as the senior (Level 3+) technical escalation point for complex BGP, routing, SD-WAN, and platform-level issues beyond Level 1/Level 2 scope, engaging Cisco TAC and account teams as needed.

• Define and document reference architectures, agent deployment standards, dashboard/reporting frameworks, and integration patterns (ITSM, SIEM, webhook, API) for client and internal enablement.

• Partner with Sales, Presales, and Solution Architecture teams to scope ThousandEyes engagements, build Statements of Work, size effort and pricing, and present technical solutions to client stakeholders.

• Lead onboarding and migration engagements, including legacy monitoring tool rationalization, enterprise-scale agent rollout planning, and test/alert rationalization.

• Provide architectural guidance on integrating ThousandEyes telemetry with broader network, cloud, and SD-WAN environments (AWS/Azure/GCP connectivity, Cisco SD-WAN/Viptela, Meraki).

• Lead client-facing Quarterly Business Reviews and roadmap sessions, translating ThousandEyes data (Internet Insights, BGP Route Views, outage analysis) into strategic recommendations.

• Mentor and technically develop Level 1/Level 2 engineers, including runbook creation, knowledge-transfer sessions, and escalation reviews.

• Drive automation and API-based integrations (ThousandEyes API, Python, Terraform) to scale monitoring, reporting, and remediation workflows across the managed services portfolio.

• Evaluate new Cisco ThousandEyes capabilities (Endpoint Agent, Internet Insights, Cloud Insights) and lead proof-of-concept efforts to expand Trace3's service offering.

• Own the technical relationship for strategic and enterprise accounts, acting as a trusted advisor on digital experience monitoring strategy.

• Participate in a global, cross-time-zone delivery model, including occasional after-hours support for critical escalations or major incident response.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced certifications strongly preferred.

• 5+ years of network engineering/architecture experience, including 3+ years designing and leading Cisco ThousandEyes deployments at enterprise scale.

• Deep expertise across all ThousandEyes test types (Network, DNS, HTTP Server, Page Load, Voice, BGP) and agent types (Cloud, Enterprise, Endpoint), including large-scale rollout and rationalization.

• Expert-level knowledge of routing protocols (BGP, OSPF), TCP/IP, DNS, HTTP/HTTPS, SD-WAN (Cisco Viptela/Meraki), and cloud connectivity architectures (AWS Direct Connect, Azure ExpressRoute, GCP Interconnect).

• Proven experience leading client-facing discovery, architecture design, and presales/SOW scoping engagements.

• Strong scripting and automation skills (Python, ThousandEyes API, Terraform) for integration and reporting at scale.

• CCNP or CCIE (or equivalent advanced networking certification) required; Cisco ThousandEyes certification strongly preferred.

• Experience integrating ThousandEyes with ITSM/SIEM platforms (ServiceNow, Splunk) and broader observability stacks.

• Exceptional executive communication, consulting, and presentation skills, with the ability to advise C-level and IT leadership stakeholders.

• Demonstrated ability to mentor technical teams and lead globally distributed, cross-time-zone engagements.

It's a plus

• Experience integrating ThousandEyes telemetry into broader ITSM, SIEM, and observability ecosystems (e.g., ServiceNow, Splunk).

• Experience sizing engagements, developing Statements of Work (SOWs), and presenting solutions with Sales/Presales teams.

• Proven ability to mentor Level 1/Level 2 engineers, lead Quarterly Business Reviews (QBRs), and advise C-level/IT leadership stakeholders.

• Advanced certifications such as Cisco ThousandEyes Certification or CCIE.

Compensation

• The salary range offered for this position varies from (USD) $4,500 - $6,500 per month, depending on seniority and skillset.

• This position is for a full time contract, through a payroll platform.

• The talent will work remotely allocated at our client.

Here are the steps for this process

Application review/approval > Screening interview with the company's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.

Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process.

Note for Candidates Approached Directly

If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

Thank you!